Job Description: Product Manager / Scrum Master
Location: Lagos, Nigeria
Job Type: Full-Time (Hybrid – 3 days in Office & 2 days Remote)
About Tech4mation
Tech4mation Limited is a technology-driven group with subsidiaries that span across real estate technology, telecommunications, software development, hardware sales, and digital communication. Our subsidiaries include NativeTalk (Omnichannel CRM & Business Communication), Cybervilla (Computer & Phone Hardware Sales & Services), and Connekt Broadband (Internet Services Provider). We are focused on building scalable solutions that simplify business operations and enhance customer experiences.
We are looking for a Product Manager / Scrum Master who will play a dual role: leading product vision, planning, and delivery while ensuring Agile best practices are consistently applied across projects. This individual will work closely with cross-functional teams including software developers, designers, business analysts, and operations to ensure successful and timely delivery of products.
Key Responsibilities
Product Management
- Define and communicate the product vision, roadmap, and strategy for Tech4mation products (including NativeTalk CRM, Cybervilla ERP integrations, and Connekt Broadband service systems).
- Gather, analyze, and prioritize business requirements from stakeholders, customers, and internal teams.
- Translate requirements into user stories, epics, and product backlogs with clear acceptance criteria.
- Monitor market trends and competitor activities to inform product development decisions.
- Collaborate with design and development teams to deliver innovative, scalable, and user-focused solutions.
- Manage product lifecycles from concept to release and continuous improvement post-launch.
Scrum Master Responsibilities
- Facilitate Agile ceremonies: daily stand-ups, sprint planning, sprint reviews, and retrospectives.
- Guide teams in applying Agile principles, practices, and frameworks to deliver high-quality products.
- Ensure the product backlog is well-groomed, prioritized, and ready for development.
- Remove impediments that block the team’s progress and foster a culture of continuous improvement.
- Track sprint progress, velocity, and team performance using project management tools (e.g., Jira, Trello, Asana).
- Support effective collaboration between product, engineering, and operations teams.
Cross-Functional Leadership
- Serve as the bridge between business stakeholders and technical teams.
- Ensure alignment between product goals, organizational strategy, and customer needs.
- Mentor junior team members in Agile methodology and product management practices.
- Provide regular reports to senior management on progress, risks, and dependencies.
Qualifications & Skills
- Bachelor’s degree in Computer Science, Business Administration, Project Management, or related field.
- 5+ years of proven experience as a Product Manager, Scrum Master, or Agile Project Manager.
- Strong understanding of Agile methodologies (Scrum, Kanban) and experience facilitating Agile teams.
- Demonstrated ability to manage product lifecycles from conception to launch.
- Proficiency with tools like Jira, Clickup, Trello, or Asana.
- Excellent communication, organizational, and leadership skills.
- Strong analytical and problem-solving abilities.
- Experience in SaaS, CRM, Telecoms, or IT/Software product environments is a strong advantage.
- Relevant certifications such as CSM, PSM, or Product Management certification is a plus.
What We Offer
- Competitive salary and performance incentives.
- Opportunity to lead innovative and high-impact products across multiple industries.
- A dynamic and collaborative work environment.
- Career growth and professional development opportunities.
- Exposure to cutting-edge technology and product development processes.
Job Type: Full-time
Pay: ₦250,000.00 - ₦400,000.00 per month