Operations Manager

Ramos Realty
Lagos, Lagos State
Full time
2 days ago
Today
R

Operations Manager

Ramos Realty

Management & Business Development

Lagos Full Time
Real Estate Confidential
  • Minimum Qualification :

Job Description/Requirements


Job Title: Operations Manager

Job Type: Full time, On-site

Industry: Real estate/ Prop-tech

Location: Chevron Drive, Lagos state, Nigeria

Salary: NGN 250,000 Net per month


Job Description

We are looking for a proactive, dedicated, and results-oriented Operations Manager to join

our team. The ideal candidate will be responsible for ensuring the company runs smoothly

and efficiently across its various departments.


Key Responsibilities:

1. Process & Workflow Management

  • Developing and implementing efficient operational procedures, streamlining workflows, and improving overall operational effectiveness
  • Ensure consistent compliance with company policies and procedures.
  • Implement and manage software systems, to ease workflow


2. Team Leadership and Coordination

  • Support in onboarding and training new employees.
  • Ensure that the team is aligned with the organization’s goals and timelines.


3. Transaction Oversight

  • Monitor deal flow to ensure all transactions (sales, leases, closings) are progressing on schedule.
  • Work with escrow officers, account officers, title companies, and legal to keep transactions compliant and timely.
  • Ensure paperwork and documentation are completed accurately and submitted on time.


4. Financial and Budget Oversight

  • Assists in budget planning and expense control.
  • Oversee billing, commission payouts, and vendor payments.
  • Assist in payroll administration
  • Track operational KPIs and metrics


5. Vendor Management

  • Managing relationships with vendors and contractors, ensuring quality service and cost-effectiveness.
  • Manage contracts, deadlines, disclosures, and compliance.
  • Scheduling and coordinating repairs, maintenance, or servicing.
  • Ensuring business continuity (e.g., power backup for a transaction-heavy day)


6. Client Experience & Retention

Support the Client Experience team to ensure clients have a smooth experience throughout their journey, and implement service improvements


7. Marketing & Listings Support

  • Coordinate with marketing to ensure listings are promoted properly across all platforms, and monitor and support subscription renewal process.
  • Assist with branding, events, or content coordination.


8. Compliance & Risk Management

  • Ensure the firm complies with real estate laws, local regulations, and brokerage rules.
  • Maintain accurate record-keeping for audits or legal requirements.
  • Help enforce ethical standards among staff and agents.


Desired Skills 

Operational planning and strategy 

Project management skills 

Process Optimization 

Strong communication skills 

Problem-solving skills 

Attention to detail 

Real estate industry knowledge 

Vendor Management 

Data tracking and reporting skills 

Adaptability and flexibility 

Compliance and risk management awareness


Qualifications

  • A Bachelors degree in Business Administration or similar
  • Proven experience as an Operations Manager, or similar role.


Expected Salary: NGN 250,000 Net per month


Applications can be sent to careers@ramosrealestateng.com using the Job title as subject of

the email


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Apply
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