Operations Manager
Ramos Realty
Management & Business Development
- Minimum Qualification :
Job Description/Requirements
Job Title: Operations Manager
Job Type: Full time, On-site
Industry: Real estate/ Prop-tech
Location: Chevron Drive, Lagos state, Nigeria
Salary: NGN 250,000 Net per month
Job Description
We are looking for a proactive, dedicated, and results-oriented Operations Manager to join
our team. The ideal candidate will be responsible for ensuring the company runs smoothly
and efficiently across its various departments.
Key Responsibilities:
1. Process & Workflow Management
- Developing and implementing efficient operational procedures, streamlining workflows, and improving overall operational effectiveness
- Ensure consistent compliance with company policies and procedures. Implement and manage software systems, to ease workflow
2. Team Leadership and Coordination
- Support in onboarding and training new employees. Ensure that the team is aligned with the organization’s goals and timelines.
3. Transaction Oversight
- Monitor deal flow to ensure all transactions (sales, leases, closings) are progressing on schedule.
- Work with escrow officers, account officers, title companies, and legal to keep transactions compliant and timely. Ensure paperwork and documentation are completed accurately and submitted on time.
4. Financial and Budget Oversight
- Assists in budget planning and expense control.
- Oversee billing, commission payouts, and vendor payments.
- Assist in payroll administration Track operational KPIs and metrics
5. Vendor Management
- Managing relationships with vendors and contractors, ensuring quality service and cost-effectiveness.
- Manage contracts, deadlines, disclosures, and compliance.
- Scheduling and coordinating repairs, maintenance, or servicing. Ensuring business continuity (e.g., power backup for a transaction-heavy day)
6. Client Experience & Retention
Support the Client Experience team to ensure clients have a smooth experience throughout their journey, and implement service improvements7. Marketing & Listings Support
- Coordinate with marketing to ensure listings are promoted properly across all platforms, and monitor and support subscription renewal process. Assist with branding, events, or content coordination.
8. Compliance & Risk Management
- Ensure the firm complies with real estate laws, local regulations, and brokerage rules.
- Maintain accurate record-keeping for audits or legal requirements. Help enforce ethical standards among staff and agents.
Desired Skills
Operational planning and strategy
Project management skills
Process Optimization
Strong communication skills
Problem-solving skills
Attention to detail
Real estate industry knowledge
Vendor Management
Data tracking and reporting skills
Adaptability and flexibility
Compliance and risk management awareness
Qualifications
- A Bachelors degree in Business Administration or similar
- Proven experience as an Operations Manager, or similar role.
Expected Salary: NGN 250,000 Net per month
Applications can be sent to careers@ramosrealestateng.com using the Job title as subject of
the email
<