Operations Intern
Coconut Africa
Management & Business Development
- Minimum Qualification :
Job Description/Requirements
Job Title: Operations Intern
Location: Hybrid – Lagos, Nigeria
Stipend: ₦50,000/month
Duration: 4 Months (Top performers may be considered for a full-time offer)
About Coconut Africa
Coconut is building the infrastructure for Africa's next generation of retail brands. From business registration to global shipping, printing, and custom packaging, we empower African entrepreneurs to scale their brands locally and globally.
About the Role
We’re looking for a proactive and detail-oriented Operations Intern to join our growing team. You’ll work closely with the operations and logistics teams to keep our backend running smoothly, support merchants, and ensure our services are delivered on time and with excellence.
Key Responsibilities
- Coordinate daily logistics operations including printing, shipping, and packaging
- Communicate with merchants to confirm order details and delivery timelines
- Track orders and resolve delivery issues quickly and efficiently
- Support the onboarding of new vendors and logistics partners
- Manage records, update internal systems, and monitor order progress
- Ensure smooth coordination between internal teams (design, printing, logistics, etc.)
- Assist with procurement and supplier management Help streamline existing processes for speed and quality
You’ll Thrive in This Role If You:
- Are highly organized and great at managing details
- Have excellent communication and follow-up skills
- Are comfortable using spreadsheets and tools like Google Sheets, Notion, or Airtable
- Are willing to get your hands dirty to make things work and fix problems on the go
- Can manage multiple tasks without dropping the ball Love solving problems, improving processes, and working in a startup environment
Bonus Points If You:
- Have experience working in logistics, e-commerce, or with suppliers
- Are familiar with tools like Trello, Slack, or any shipping/tracking software Have experience working directly with customers or vendors
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