Operations Manager

OG Administrative Consult Ltd

Management & Business Development

We’re currently recruiting to fill a key role for one of our clients in the travel industry. The ideal candidate will have the ability to create and maintain an efficient system of operation to support the business needs. The ideal candidate will have previous experience in related fields. If you meet the qualifications, we encourage you to apply.

Responsibilities

• Oversee the end-to-end operations of the business, including service workflow, team task coordination, and client processing timelines.
• Coordinate the internal handling of client cases to ensure timely and accurate processing.
• Liaise with external organizations and service providers regarding the status and progress of clients’ travel applications.
• Act as a representative of clients in communications with academic institutions and other third parties.
• Prepare and deliver periodic reports.
• Perform general administrative tasks as assigned by management.
• Execute online research, documentation, and digital tasks as delegated.
Support other operational activities as required to maintain smooth workflow and client satisfaction.

Qualifications

• Bachelor’s degree from a recognized institution.
• Completion of NYSC is mandatory.
• Minimum of 5 years of verifiable experience in a similar administrative, customer service, or operations-focused role, preferably within a travel or service-based industry.
• Proficiency in using social media platforms for business and marketing purposes.
• Ownership of a reliable Android or iOS smartphone.
• Access to a personal laptop with stable internet connectivity.
• Strong interpersonal and written communication skills.
Ability to multitask and work with minimal supervision.

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