We are a dynamic hospitality and short-let apartments business organization, seeking an experienced and proactive Lounge Manager to oversee daily operations and ensure exceptionally great experiences. This role requires a hands-on professional with strong leadership, customer service, and organizational skills to manage staff, maintain smooth workflow, and drive overall business efficiency.
Job Title: Manager (Lounge)
Location: Lekki Phase 1
Salary: ₦150,000
Educational Qualification: Minimum BSc/HND in Business Administration, Hospitality Management, or a related field
Certificates Required: Hospitality/Facility Management certifications (an added advantage)
Working Days: 6 days a week
Working Hours: 9:00 AM – 7:00 PM (flexible, including weekends)
Job Description:
The Manager (Lounge) will be responsible for overseeing the daily operations of the lounge within the hospitality and short-let apartment business. The role requires a proactive and experienced professional who can manage staff, ensure exceptional customer service, and maintain smooth operations across all functions.
Key Responsibilities:
- Supervise daily lounge operations and monitor staff performance.
- Ensure guests enjoy a seamless experience from booking to check-out.
- Coordinate with vendors, suppliers, and service providers.
- Monitor operating expenses and prepare accurate periodic reports.
- Enforce compliance with company policies, health, and safety standards.
- Resolve guest complaints promptly and professionally.
- Contribute to marketing and promotional strategies for the lounge.
Core Skills Required:
- Strong leadership and team management abilities
- Excellent problem-solving and decision-making skills
- Outstanding customer service orientation
- Ability to multitask and prioritize effectively
- Strong reporting and analytical skills
How to apply:
Send your CV to whipsmartrecruitment@gmail.com using the job title as the subject of the email or WhatsApp 09131150110
Job Type: Full-time
Pay: ₦150,000.00 per month
Location:
- Lekki (Preferred)