VACANCY! VACANCY! VACANCY!!!
COMPANY: Snappy Credit limited is a Fintech company that provides quick loans to customers via an online process
Job Location: IKEJA
Job Title : Loan call and monitoring officer
.Company Benefits
1. Basic salary: 60k
2. Bonus: daily bonus, weekly bonus, (up to 15k)
3. Phone compensation ( Airtime & data)
4. Skills training within one week of joining the company and transportation subsidies.
5. Permission to work from home (return to office for skills training if not performing well)
6. Salary increased in three months and again in six months.
7. Year-end bonus for good performance every year.
Employment Type: Full-time
RESPONSIBILITY:
- Reach out to borrowers (phone, text, email) to follow up on overdue payments or account delinquencies.
- Collaborate with borrowers to agree upon realistic payments plans, settlements, or restructuring of their loans.
- Identify the financial situation of borrowers and advise on appropriate solutions or assistance to aid recovery.
- Listen to borrower complaints or worries and provide clear explanations or support to ease their financial stress.
- Maintain accurate and up-to-date records of all recovery activities and borrower interactions in the system.
REQUIREMENTS:
- Candidates should possess an SSCE/OND / HND / B.Sc qualification with 0 - 1 years work experience.
- Previous experience in tele-collections or Customer Service will be an added advantage
- Strong communication skills – both verbal and written, especially for engaging with clients.
- Good negotiation and interpersonal skills – to handle delinquent borrowers tactfully.
- Attention to detail – essential for tracking loan data and monitoring repayment.
- Analytical skills – to assess risk and loan performance.
- Must have Smart Phone.(Android or iPhone)Method of Application:
Interested and qualified candidates should send their CV using the Job Title.to: 09025395912 on WhatsApp and a copy
to: berylspringslimited@gmail.com
using the Job Title as the subject of the email.
Job Types: Full-time, Permanent, New grad