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IT Project Manager (E-Commerce)
ECSCorp & Company
Supply Chain & Procurement
Lagos Full Time
Retail, Fashion & FMCG NGN 150,000 - 250,000
Easy Apply
Job Summary
We are looking for a skilled IT Project Manager with 3+ years of experience in e-commerce to lead the planning, execution, and delivery of digital commerce projects. You will oversee website enhancements, integrations, payment systems, and omnichannel initiatives while ensuring seamless collaboration between development, marketing, and operations teams. Expertise in e-commerce platforms (Shopify, Magento, WooCommerce, BigCommerce, or custom solutions) and Agile methodologies is essential.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Responsibilities
E-Commerce Project Leadership
- Manage end-to-end e-commerce projects, including website migrations, platform upgrades, checkout optimizations, and third-party integrations (ERP, CRM, payment gateways).
- Define project scope, timelines, budgets, and success metrics in alignment with business goals. Lead Agile/Scrum teams (sprint planning, backlog grooming, retrospectives) for iterative delivery.
Technical & Platform Management
- Oversee integrations with payment processors (Stripe, PayPal), logistics providers, and analytics tools (Google Analytics, Hotjar).
- Ensure mobile responsiveness, SEO optimization, and performance enhancements (page speed, uptime). Collaborate with developers on headless commerce, API-driven architectures, and cloud hosting (AWS, Azure).
Stakeholder & Vendor Coordination
- Work with marketing (SEO, PPC), UX/UI designers, and customer support to align projects with user needs.
- Manage relationships with e-commerce platform vendors, SaaS providers, and digital agencies. Report project status to executives, translating technical details into business impacts.
Risk & Quality Assurance
- Mitigate risks related to PCI compliance, data security (GDPR, CCPA), and downtime during launches.
- Conduct UAT (User Acceptance Testing) and ensure bug-free deployments. Monitor post-launch performance and optimize based on conversion rate (CRO) and KPIs.
Requirements:
- 3+ years of IT project management in e-commerce (B2C/B2B, marketplaces, or retail tech).
- Hands-on experience with Shopify Plus, Magento, Salesforce Commerce Cloud, or similar.
- Proficiency in Agile, Jira, Confluence, and CI/CD pipelines.
- Strong understanding of digital payments, cart abandonment solutions, and inventory systems.
- Excellent communication skills to bridge tech teams and business stakeholders.
- Certifications: PMP, CSM, or e-commerce platform certifications (e.g., Shopify Partner).
- Experience with PIM (Product Information Management) systems, AI/chatbots, or subscription models.
- Knowledge of front-end tech (HTML/CSS, JavaScript frameworks) for better developer collaboration.