Head, Enterprise Business Solutions

SWIFT NETWORKS LIMITED

Consulting & Strategy

Job Description: Head of Enterprise - Telecom

Position Overview:

The Head of Enterprise is responsible for leading the enterprise division of a telecom company, focusing on the development and execution of strategies to drive growth and profitability within the corporate market. This role requires a strategic thinker with a deep understanding of telecommunications, strong leadership skills, and the ability to build relationships with key business clients.

Key Responsibilities:

1. Strategic Leadership:

• Develop and implement a comprehensive enterprise strategy aligned with the overall business goals.
You identify market trends and opportunities to position the company as a leader in enterprise telecommunications solutions.

2. Business Development:

• Drive revenue growth through the acquisition of new enterprise clients and the expansion of services to existing clients.
Build and maintain relationships with C-level executives and decision-makers within target organisations.

3. Product Development:

• Collaborate with product management and engineering teams to define and enhance enterprise offerings based on customer needs and market demands.
Ensure that the product portfolio remains competitive and relevant in the market.

4. Team Management:

• Lead, mentor, and develop a high-performing team of sales and account management professionals.
Establish performance metrics and provide ongoing coaching to help team members achieve their goals.

5. Customer Relationship Management:

• Oversee client engagement strategies to ensure high levels of customer satisfaction and retention.
Address client issues and concerns promptly to maintain strong, long-term relationships.

6. Budget and Financial Management:

• Manage the enterprise division’s budget, ensuring resources are allocated effectively to meet strategic objectives.
Monitor financial performance and adjust strategies as necessary to achieve profitability targets.

7. Market Analysis and Reporting:

• Conduct regular market analysis to stay informed about industry trends, competitor activities, and customer preferences.
Provide reports and updates to executive leadership on enterprise performance and insights.

Qualifications:

• Bachelor’s degree in Engineering, Information Technology, Telecommunications, or a related field with a Second Class Upper.
• Proven experience (5+ years) in telecom sales or enterprise solutions, with a strong track record of meeting/exceeding sales targets.
• Extensive knowledge of telecommunications products and services, particularly in the enterprise domain.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and negotiate at all levels.
• Strong analytical and problem-solving skills.
Ability to thrive in a fast-paced and dynamic environment.

Working Conditions:

• This position may require travel to client sites and industry events.
Flexibility in work hours may be necessary to meet client needs and project deadlines.

Application Process:

• Interested candidates are invited to submit their resumes and a cover letter to hr@swiftng.net detailing their relevant experience and vision for the role.
  

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