Customer Service Representative
Easyway German Language school
- Minimum Qualification :
Job Description/Requirements
Company Description
Easyway German Language School is a premier German language institute in Nigeria. We are dedicated to teaching the German language and preparing students to achieve the Goethe Zertifikat Deutsch certificate. Our mission extends to promoting intercultural relevance and strengthening the bonds between Germany and Nigeria.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Ikeja. The Customer Service Representative will be responsible for helping students with inquiries, providing excellent customer support, ensuring customer satisfaction, and enhancing the customer experience at Easyway German Language School. Day-to-day tasks include responding to student inquiries, handling complaints, and providing information about courses and services.
Qualifications
- Customer Service and Customer Service Representative skills
- Customer Support and Customer Satisfaction skills
- Customer Experience skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Problem-solving and multitasking abilities
- Experience in educational or training institutions is a plus Bachelor's degree or equivalent education
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