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Zoho & CRM Manager
Nimbou Cloud Limited
Software & Data
Abuja Full Time
IT & Telecoms NGN 150,000 - 250,000
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Job Summary
We are seeking a skilled Digital Asset Manager to oversee the organization, storage, and distribution of our digital assets. The ideal candidate will have expertise in Customer Relationship Management (CRM) systems, a proven ability to quickly learn new tools, and exceptional skills in training and onboarding clients to adopt and utilize technology
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 3 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Organize, catalog, and maintain digital assets (images, videos, documents, etc.) in a centralized digital asset management (DAM) system, ensuring easy access and efficient workflows.
- Leverage expertise in CRM platforms (e.g., Zoho CRM, Salesforce, HubSpot) to integrate digital assets with customer data, enhancing personalized marketing and client engagement strategies.
- Rapidly learn and master new DAM and related software tools, staying ahead of industry trends to recommend and implement best-in-class solutions.
- Develop and deliver training programs to onboard clients and internal teams on DAM systems and related tools, ensuring seamless adoption and optimal use.
- Collaborate with cross-functional teams to streamline workflows, improve asset accessibility, and ensure compliance with brand guidelines and metadata standards.
- Monitor and report on asset usage, system performance, and client engagement metrics, using insights to drive continuous improvement. Provide technical support to clients and internal stakeholders, resolving issues related to DAM and CRM systems promptly.
Requirements:
- 3+ years in digital asset management, with at least 2 years working with CRM systems (e.g., Zoho CRM, Salesforce, HubSpot, or similar).
- Proficiency in DAM platforms (e.g., Adobe Experience Manager, Bynder, Widen) and CRM software. Familiarity with metadata standards, cloud storage, and API integrations.
- Demonstrated ability to quickly learn and adapt to new software tools and technologies.
- Proven experience in creating training materials and conducting onboarding sessions for clients or teams.
- Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences.
- Strong organizational skills with a keen eye for detail and the ability to manage multiple projects simultaneously.
- Bachelor’s degree in Marketing, Information Technology, or a related field (or equivalent experience).
- Experience with project management tools (e.g., Asana, Trello).
- Knowledge of graphic design or multimedia editing tools (e.g., Adobe Creative Suite).
- Understanding of data privacy regulations (e.g., GDPR, CCPA) as they relate to digital assets.
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