Teller Supervisor

Wing

Accounting, Auditing & Finance

Main Responsibilities

• Oversee the execution of daily banking procedures as related to teller lines and ATM.
• Coordinate tellers’ activities, work schedules, assigns duties
• Ensure the respective branch cash management is running smooth
• Ensure accurate and efficient teller transactions are offered with professionalism
• Giver clear instructions and guidance to subordinates
• Check the daily cash count with teller and briefly report to branch manage/chief of cash operation department
• Ensures that security and operation guidelines are followed by tellers
• Recognized opportunities to recommend bank products and services and refers customers to appropriate staff members
• Supervise teller with continuously coach, train and mentor particularly counterfeit notes, etc.
Verify and approval all branch transactions, train and develop teller to improve their competency at branch level

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Job Requirements

• Bachelor degree Finance and banking, accounting or any relevant fields
• 3 or more years working experience as Teller in financial institutions
• Banking services relate to teller area
• Customer services
Be able to use English (Chinese is a plus)

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