Sales Executive (Freight Forwarding and Logistics)

GRATITUDE, INC.

Sales

Job Title: Sales Executive – Freight Forwarding & Logistics

Location: [Insert Location]

Reports To: Sales Manager / Business Development Manager

Employment Type: Full-Time

Job Overview:

We are seeking a results-driven and experienced Sales Executive to join our dynamic freight forwarding and logistics team. The successful candidate will be responsible for identifying and securing new business opportunities, maintaining strong client relationships, and consistently achieving revenue targets. This role requires a solid understanding of the logistics industry and the ability to deliver customized solutions that meet client needs.

Key Responsibilities:

• Proactively identify and secure new business opportunities in freight forwarding and logistics.
• Develop and maintain strong, long-lasting client relationships through excellent customer service.
• Conduct market research to identify potential clients and understand industry trends and competition.
• Prepare and present tailored proposals and presentations that effectively communicate service value.
• Negotiate contracts and service terms with clients, ensuring win-win agreements.
• Manage and grow key accounts by understanding client needs and ensuring high service satisfaction.
• Collaborate with internal teams to address client concerns and deliver seamless service.
• Work with the marketing team to develop sales campaigns and promotional strategies.
• Stay updated on industry trends, regulations, and best practices to provide informed advice to clients.
• Conduct post-sale follow-ups to reinforce relationships and encourage repeat business and referrals.
• Maintain accurate records of customer interactions and sales activities using CRM tools.
• Provide regular sales performance reports to management.

Qualifications:

• 3–5 years of proven sales experience in the freight forwarding and logistics industry.
• Demonstrated ability to achieve or exceed sales targets.
• Strong knowledge of sales performance metrics and pipeline management.
• Excellent communication, negotiation, and interpersonal skills.
• Strong ability to build rapport and foster customer loyalty.
• Experience in managing multiple client accounts and business relationships.
• Proficiency in Microsoft Office Suite and CRM systems.
• Bachelor’s degree in Business Administration, Logistics, or a related field is preferred.

Working Conditions:

• Office-based role with frequent travel to client locations and industry events.
• Flexibility to work extended hours to meet client demands and sales targets.

Compensation:

• Competitive base salary.
Performance-based incentives and commissions.

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