Retail Sales Manager- Abuja

Koolboks

Sales

Job Title : Retail Sales Manager

Location; Abuja

About Koolbuy

Koolbuy is revolutionizing the way small businesses access refrigeration and cooling solutions. Through our Pay-As-You-Go model and smart technology, we make solar and non-solar freezers, air conditioners, and chillers affordable for everyday entrepreneurs. We're not just selling cooling — we're empowering income.

Job Summary

As Retail Sales Manager for Koolbuy, you’ll be the field general. Your job is to drive retail sales across the location, grow our customer base, and lead a team of sales agents/merchandisers to hit the streets, close deals, and make Koolbuy the go-to brand for reliable cooling. The ideal candidate will have proven expertise in managing retail sales channels, building and maintaining relationships with key stores, and developing strategies to achieve sales targets. This role requires a proactive leader who can identify opportunities for growth, train and motivate sales teams, and enhance our retail presence.

Key Responsibilities

• Develop and implement strategies to achieve and exceed retail sales targets.
• Monitor sales performance across stores and provide actionable insights to improve results.
• Collaborate with the marketing team to execute promotional activities and campaigns.
• Build and maintain strong relationships with key retailers, distributors, and stores managers.
• Hire, train, and motivate a growing team of sales reps and agents.
• Negotiate contracts, shelf placements, and promotional opportunities with retail partners.
• Act as the primary point of contact for all retail-related queries and partnerships.
• Identify and onboard new retail channels to expand market reach.
• Work with distributors to ensure product availability and timely delivery to stores.
• Optimize product placement and merchandising to maximize visibility and sales.
• Train, mentor, and motivate retail sales teams to deliver exceptional customer experiences.
• Conduct regular team meetings and provide performance feedback to ensure alignment with goals.
• Develop training programs to enhance product knowledge and sales techniques.
• Analyze market trends, customer preferences, and competitor activities to inform sales strategies.
• Provide regular reports on sales performance, challenges, and opportunities to management.
• Recommend pricing adjustments and product bundles to increase competitiveness.
• Ensure that retail partners maintain high standards of customer service.
• Address customer complaints or issues escalated by stores in a timely and professional manner.

Requirements

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

• Proven experience (3+ years) in retail sales, preferably in a microfinance bank like OPay, Fair money and Palmpay or in the electronics sector.

• Strong track record of achieving and exceeding sales targets.

• Deep understanding of retail sales channels and market dynamics in the electronics sector.

• Excellent relationship management and negotiation skills.

• Strong analytical skills with the ability to interpret sales data and market trends.

• Leadership qualities with experience managing and motivating sales teams.

• Proficiency in CRM software and sales analytics tools.

• Exceptional communication and presentation skills.

• Ability to travel frequently to visit retail partners and stores.

• Hands-on experience with FMCG, PayGo, or tech-enabled retail is a big plus.

• Excellent leadership, communication, and street-smart selling skills.

• Strong local network and understanding of Abuja retail terrain (markets, POS operators, etc.)
  

Benefits

• Competitive salary and benefits.

• Opportunities for growth and development.

• Data and airtime allowance
  

<