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Relationship Manager

Fairmoney
Abuja, Federal Capital Territory
2 weeks ago

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the position below:

Job Position: Relationship Manager

Job Location: Nigeria

Roles and Responsibilities


  • S/he will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels), within the Region, and developing; deploring strategies to increase sales revenue
  • Developing plans and strategic initiatives for growing the Merchant Acquisition business and achieving the companys sales goals;
  • Hit target quotas for set KPIs for the Region(Transaction value, volume, and revenue)
  • Monitoring market trends and providing regular competitor feedback to the Merchant Acquisition Manager
  • Managing and leading the Merchant acquisition team within the Region, to deliver profitable growth
  • Daily, Weekly, and Monthly monitoring of the KPI of the Merchant team within the assigned Region, ensuring all targets are met and exceeded consistently
  • Drive the KAMs to ensure they hit all KPIs for the individual teams
  • Have a good understanding of the business's products or services and be able to advise others about them
  • Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners within the region

Requirements

  • Bachelor's Degree in Sales and Marketing or related fields
  • 6 to 8 years of experience in the Merchant business
  • Must have an Android phone
  • Proven experience managing a high-performance sales team
  • Ability to motivate a team of Sales Managers for performance
  • Extremely flexible, result-oriented, and hardworking with a strong track record of success
  • Ability to self-motivate and manage self
  • Good communication and interpersonal skills
  • Customer orientation and ability to adapt/respond to different characters,

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