The Internal Controls and Compliance Manager is responsible for planning, conducting, and reporting results of Internal Controls and Compliance (ICC) and investigations for MSH offices around the world. When assigned, the ICC Manager supervises, trains, coaches, and mentors compliance officers in designated MSH countries. The position requires working with MSH staff in country offices globally in Internal Controls and Compliance, investigations, and compliance reviews, in a position requiring a high degree of integrity, autonomy, and trust. This includes overseeing the coordination of compliance plans for projects and/or country offices, as supported by Compliance Officers around the world, to ensure alignment with global compliance management priorities.
The ICC Manager tracks internal investigation cases using a standard tracking system, ensures notifications are sent to donor agencies, cases are assigned to an internal or external Investigator and completed timely, corrective actions arising from compliance reviews, investigations, spot checks, and other internal or external audits are implemented. The ICC Manager is also responsible for preparing monthly, quarterly, and annual investigation status reports, Internal Controls and Compliance corrective actions status reports, and Internal Controls and Compliance annual work plan progress reports, for review and submission to the MSH Board Audit Committee by the Chief Operating Officer (COO). The ICC Manager is also responsible for reviewing and updating Internal Controls and Compliance tools, templates, and work programs, compliance review programs, and internal investigation processes, including the design and implementation of various tools and templates to compile data for preparation of summary reports. The scope of Internal Controls and Compliance activities to be performed includes compliance with MSH policies and SoPs, compliance with local tax laws and labour laws, fraud investigations, and spot checks. Specifically, the scope includes testing internal controls; testing compliance with contracts, grants, cooperative agreements, sub grants/subcontracts, laws, regulations and MSH policies and procedures; determining whether financial transactions have been accurately recorded in accounting records, and performing procedures to detect fraudulent acts.
Major Activities / Responsibilities
Internal Controls and Compliances Reviews (40%)
- Prepares and implements the annual ICC work plan based on risk assessment and submits to the GEM Director and the COO for review and approval.
- Plans and conducts reviews of internal Controls and Compliance of MSH projects in country offices and global projects.
- Plans and performs tests and verification of subaward recipients’ internal control policies and expenses to ensure compliance with terms of the subrecipient/contract agreements, applicable donor rules and regulations, and applicable local tax and labour laws.
- Communicates Internal Controls and Compliance review results (reports) to management of MSH and MSH country/project – including oral presentations and clear written reports.
- Prepares periodic internal Controls and Compliance activity reports for submission to the MSH Board Audit Committee
Manage and Conduct Internal Investigations (20%)
- Tracks and manages all ‘commercial’ and ‘behavioural’ internal investigations.
- Coordinates, plans, and conducts investigations of actual or suspected fraud and irregularities; and reports the results in a clear, concise, evidence-based manner.
- Prepares periodic summary reports (monthly, quarterly, annual) of status of internal investigations for submission to the Audit Committee and the Ethics Committee.
- Monitors and follows-up on implementation of corrective actions and remediations and prepares summary reports.
EthicsPoint Hotline Management (10%)
- Monitors the EthicsPoint hotline reporting system and notifies the CEO, COO, the Ethics Committee, and the Audit Committee when allegation of misconduct is received by whistleblowers
Coordination and Support to the Ethics Committee (10%)
- Organizes and manages the MSH Ethics Committee meetings/calls by creating regular meeting calendar, preparation of agenda, keeping minutes/records, and providing status report on active investigation cases on the Investigation Tracker.
Manage, Supervise, and Support Compliance Officers (20%)
- Provides technical guidance to Compliance Officers and Internal Controls and Compliance staff.
- Prepares and conducts training sessions for country-based Compliance officers to keep abreast of MSH operating policies and procedures, internal controls and compliance technical matters, and donor rules & regulations.
- Reviews the annual work plan and schedules for country-based internal Controls and Compliance staff and submits for further review and approval by the COO and GEM Director.
- Prepares and conducts orientation sessions and packages for new MSH U. S and country employees (Project Directors, Finance Directors, HR Managers, etc.)
- Supervises Compliance Officers in country offices, as assigned.
QUALIFICATIONS
- Bachelor’s degree in accounting or equivalent education. MBA degree preferred.
- Professional certification such as Certified Public Accountant, Certified Fraud Examiner, or Certified Internal Auditor, or related relevant professional certification.
- Minimum of 7 years related work experience, seven of them in a senior Internal Audit, Internal Controls, Compliance, Investigations, and related areas.
- Experience with multi donor funding regulations, such as the U.S government Cooperative Agreements and Contracts regulations, Global Fund, and other private funders and foundations.
- Experience working in developing countries.
- Ability to work independently.
- Ability to work well and be respectful of various cultures and office environments, with good interpersonal skills.
- Excellent English language skills, written and verbal, required. Knowledge and skills in other languages, a plus.
- Eligible for employment in the MSH country of operations.
- Must have the ability to travel approximately 40% of the work year.
- Demonstrated effective leadership and interpersonal communication skills.
- Ability to work in a fast-paced teamwork environment to meet required deadlines.
- Demonstrated excellent English language skills (both written and oral) with the ability to make presentations and effectively write/edit reports.
- Capacity building/training experience is preferred.
- Consistently approaches work with energy and a positive, constructive attitude.
- Capacity to perform effectively under pressure and hardship conditions.
MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.
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Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act
MSH EEO-AA Policy
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