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Housekeeping Supervisor
Lekki Grandview Hotel
Hospitality & Leisure
Lagos Full Time
Hospitality & Hotel Confidential
Easy Apply
Skills Required
Housekeeping Supervision Rooms Inspection Public Areas Cleaning Laundry & Linen Management Staff Scheduling SOP Enforcement Quality Control Defect Reporting Maintenance Coordination Pest Control Awareness Waste Management Chemical Handling & Safety Inventory Management Training & Coaching Time Management Front Office Coordination Pool & Outdoor Areas Guest Request HandlingJob Summary
Lead the housekeeping team to keep all rooms and hotel areas spotless and guest-ready. Plan shifts, run inspections, coordinate with Front Office and Maintenance, report defects fast, and ensure linen/laundry standards and hygiene across the entire property.
- Minimum Qualification : HND
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Responsibilities
- Plan daily rosters, brief staff, and allocate rooms & public areas.
- Run room and public-area inspections (lobby, halls, event spaces, poolside, parking, garbage area, BOH).
- Check sinks/taps, amenities, AC/cooling units and report faults immediately to the Operations Manager/Maintenance.
- Coordinate room readiness with Front Office for timely check-ins/late check-outs.
- Maintain checklists; open/track defect issues; follow through to fix.
- Enforce SOPs for cleaning, chemical handling, PPE, pest control and waste management.
- Ensure laundry/linen quality ( stain-free sheets, towel counts, turnaround times).
- Monitor stock of chemicals/amenities; request replenishment and prevent wastage.
- Coach and spot-train room attendants; uphold grooming and service etiquette.
- Respond quickly to guest requests and special setups. Submit daily reports: rooms cleaned, fails/reworks, defects, lost & found
Requirements:
- 3–5+ years housekeeping experience (minimum 2 years supervising).
- Obsessive eye for detail; proven record of zero-defect room releases.
- Strong coordination/communication with Front Office & Maintenance.
- Knows cleaning SOPs, chemicals, safety, and hygiene standards.
- Can manage rosters, train staff, and work shifts/weekends.
- Physical fitness for property walks and spot cleaning as needed.
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