Job Advert to FTTH Last Mile/Home Connection Engineers.
General Description to FTTH Last Mile/Home Connection Engineers.
We are seeking skilled and customer-focused FTTH Last Mile/Home Connection Engineers to join our field operations team. In this role, you will be responsible for the complete delivery of fiber-to-the-home (FTTH) services, from initial site surveys to the final activation of high-speed internet at customer premises. The candidates will ensure seamless connectivity, optimal signal performance, and exceptional customer experiences.
· Job Type: Full Time
- Location: LAGOS, PH, ABJ, ONITSHA
- Job Field: Telecoms Engineering
Responsibilities:
The Last Mile Engineer will be responsible for the end-to-end installation of home internet connections, which includes but is not limited to:
1. Site Survey: Conducting pre-installation site surveys to assess feasibility, identify optimal routing for cables, and determine equipment placement.
2. Cable Installation: Laying and securing fiber optic or Ethernet cables from the distribution point to the customer's premise, including internal wiring within the home.
3. Equipment Installation & Configuration: Installing and configuring customer premise equipment (ONTs). Ensuring accurate information is provided for configuration and activation of the customer.
4. Signal Testing & Optimization: Performing signal strength tests, ensuring proper signal levels, and optimizing network performance to meet service level agreements (SLAs).
5. Troubleshooting: Diagnosing and resolving connectivity issues, signal degradation, and equipment malfunctions during and after installation.
6. Customer Education: Educating customers on the proper use of their internet service, equipment, and basic troubleshooting steps.
7. Documentation: Accurately completing installation records, including equipment serial numbers, cable lengths, signal readings, speed test and customer sign-offs.
8. Safety Compliance: Adhering to all safety regulations and best practices during installations, including working at heights and handling electrical components.
9. Tool & Equipment Management: Ensuring proper use, maintenance, and accountability for all provided tools and equipment.
10. Customer Service: Maintaining a professional and courteous demeanor, ensuring a positive customer experience.
Interested Candidates should send Cover Letter and Resume to: [email protected] using either of these Subject Lines:
“ABJ_2025_LAST MILE ENGINEER_ZE” : for applicants in ABUJA ONLY
“PH_2025_LAST MILE ENGINEER_ZE” : for applicants in PORTHARCOURT ONLY
“ONITSHA_2025_LAST MILE ENGINEER_ZE” : for applicants in ONITSHA ONLY
“LAG_2025_LAST MILE ENGINEER_ZE” : for applicants in LAGOS ONLY
Validity – 31st July 2025.
Job Type: Full-time
Experience:
- FTTH Last Mile/Home Connection Engineers.: 2 years (Required)
Application Deadline: 31/07/2025