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Delivery Manager - Process Automation

Schneider Electric
Lagos, Lagos State
Full time
1 day ago
Job Description:
We are seeking a dynamic and experienced Delivery Manager – Process Automation to lead and manage a high-performing customer project and service execution team.

This role is responsible for overseeing the successful delivery of automation projects across various geographical scopes (local, national & regional). The ideal candidate will ensure operational excellence, customer satisfaction, and profitability during the execution phase, while dedicating over 50% of their time to strategic and managerial responsibilities.

What will you do?

Team Leadership & Management
  • Lead, mentor, and develop a cross-functional team of project managers, engineers, and service professionals.
  • Foster a high-performance culture focused on accountability, innovation, and continuous improvement.
  • Allocate resources effectively across multiple projects and regions.

Project & Service Delivery
  • Oversee the end-to-end execution of customer projects and services in the process automation domain.
  • Ensure projects are delivered on time, within scope, and within budget.
  • Monitor and manage project risks, issues, and dependencies.
Customer Engagement
  • Serve as the primary escalation point for customer concerns during the execution phase.
  • Build and maintain strong relationships with key stakeholders to ensure customer satisfaction and retention.
  • Translate customer needs into actionable project plans and deliverables.
Performance & Profitability
  • Drive operational efficiency and profitability across all delivery engagements.
  • Track and report on key performance indicators (KPIs), including financial performance, delivery timelines, and quality metrics.
  • Implement best practices and standard operating procedures to optimize delivery outcomes.

Strategic Contribution

  • Collaborate with senior leadership to align delivery strategies with business goals.
  • Contribute to the development of new service offerings and continuous improvement initiatives.
  • Stay abreast of industry trends, emerging technologies, and competitive landscape.

What skills and capabilities will make you successful?
  • PMP, PRINCE2, or similar project management certification.
  • Experience with automation platforms.
  • Familiarity with ITIL or service management frameworks.
  • Experience working in multicultural environments.

What's in it for you?
  • Career Development- Access to tailored learning programs, mentorship opportunities, and a clear path for progression within a global organization.
  • Continuous Learning - Upskill through hands-on experience, internal training platforms, and exposure to cutting-edge tools and technologies.
  • Global Exposure - Collaborate with diverse teams across regions, gaining insights into international best practices and expanding your professional network.
  • Meaningful Work - Be part of projects that make a real impact — from shaping talent strategies to enhancing employee experiences.
  • Supportive Culture - Work in an environment that values respect, inclusion, and collaboration, where your voice is heard and your contributions are celebrated.
  • Perks & Benefits - Competitive compensation, flexible working arrangements, wellness programs, and more — because your well-being matters.

Who will you report to?
  • Reports to Delivery Leader – Process Automation
  • Internal stakeholders: Project Managers, Solution Architects, and Automation Engineers; Sales and Pre-Sales Teams; Finance, Procurement, and Legal Departments; Regional and Global Delivery Teams.
  • External: Key customer stakeholders and Third-party vendors and technology partners.
Qualifications:
What qualifications will make you successful for this role?
  • Bachelor’s or Master’s degree in Engineering, Computer Science, Business, or a related field.
  • 8+ years of experience in project delivery or service management, with at least 3 years in a leadership role.
  • Proven experience in process automation, digital transformation, or industrial automation.
  • Strong understanding of project management methodologies (Agile, Waterfall, etc.).
  • Excellent leadership, communication, and stakeholder management skills.
  • Ability to manage complex, multi-region projects with cross-functional teams.
Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.
About Our Company:


Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations


You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
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