Commercial Director – Freight Sales & Service Strategy

KERILDBERT HOLDINGS LIMITED

Sales

Commercial Director – Freight Sales & Service Strategy

? Location: Apapa, Lagos

? Reporting to: MD/CEO

? Type: Full-time | Senior Management

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About Kerildbert Logistics

Kerildbert Logistics is one of Nigeria’s longest-standing freight forwarding and supply chain solutions providers, with over 35 years of experience in air and sea cargo handling, customs brokerage, transportation, and warehousing. With operations based in Lagos and a reputation built on speed and compliance, we serve a wide client base across telecoms, FMCG, oil & gas, and manufacturing.

As we face a critical inflexion point — declining client activity, shifting market expectations, and loss of key people — we are hiring a transformational Commercial Director to drive a total commercial turnaround.

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The Role

This is a high-impact, senior role for a proven freight sales leader who can deliver results in a challenging environment. You will be responsible for reviving our revenue performance, repositioning our service offerings, and re-establishing Kerildbert’s presence in the Nigerian and regional logistics market.

This role is 100% commercially focused — no operational responsibility. You will be expected to:

• Rebuild the active client base
• Drive aggressive new sales
• Lead pricing strategy
• Retain and expand key accounts
• Influence the reshaping of our core service offerings to meet evolving market demands

You’ll have the backing of executive leadership, but full autonomy to execute commercially.

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Key Responsibilities

Sales & Client Growth

• Drive the acquisition of new business through your personal network and proven sales methods
• Lead all client-facing deal negotiations, proposals, and presentations
• Win back lost clients through a 90-day reactivation campaign
• Rebuild Kerildbert’s brand as a fast, reliable freight partner in air and sea cargo

Client Retention & Expansion

• Personally manage top-tier accounts, ensuring service consistency and client satisfaction
• Implement structured key account management (KAM) systems
• Grow share-of-wallet with strategic accounts across multiple service lines

Pricing Strategy & Revenue Leadership

• Own pricing decisions across all services — set rate strategies that balance competitiveness with margin protection
• Collaborate with operations to ensure service-level agreements are commercially viable and profitable
• Monitor FX trends, shipping cost changes, and market dynamics to adjust pricing in real time

Service Repositioning

• Conduct a full audit of current freight services and client feedback
• Collaborate with the CEO to phase out underperforming offerings and create new, high-demand services
• Identify opportunities to productize freight offerings (e.g., guaranteed delivery bundles, trade route specializations, DDP services)

Commercial Leadership

• Mentor and re-energize the junior business development team
• Build a performance-driven sales culture with strong reporting and accountability
• Represent Kerildbert at client meetings, industry events, and strategic forums

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Success Metrics

• ₦2B–₦5B in new business within 12 months
• Reactivation of at least 10 high-potential former clients
• Year-on-year revenue growth of 25–40%
• Client retention rate above 90%
• Gross margin protection of at least 10% on all deals

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Candidate Profile

Experience

• 10+ years in freight forwarding, supply chain, or logistics — with direct sales leadership experience
• Previously held senior roles at a Tier 1 logistics company (e.g., Bolloré, DHL, Maersk, GMT, Sifax, TSL, etc.)
• Strong personal network of importers, exporters, procurement managers, and trade executives
• Proven track record of bringing in large clients, structuring profitable freight solutions, and winning competitive tenders

Competencies

• Deep knowledge of freight processes (air & sea), customs clearance, and Incoterms
• High-level commercial instinct: pricing, FX, volume projections, deal structuring
• Executive presence — persuasive, analytical, respected in the industry
• Strategic thinker with tactical urgency — capable of planning the turnaround and delivering it fast
• Willingness to own results and be fully accountable for performance

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Compensation

• Attractive base salary
• High-performance commission
• Quarterly performance bonuses tied to revenue and margin targets
• Executive car and business expense provisions
• Opportunity for equity or profit-sharing upon overachievement
Full autonomy to structure your team, set targets, and own the turnaround

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