- Maintain updated knowledge of all products and services in order to provide adequate education/information to customers.
- Cross sell other products and services
- Make product and service suggestions to meet the customer's specific needs
- Promptly respond and attend to customer questions and requests.
- Answer customer questions and provide information to resolve any issues
- Obtain necessary information from customers to adequately process their request
- Document important customer information for future reference
- Collect and record customer feedback and information, and share with appropriate departments and team members
- Generate interest in new products or services and connect customers with salespeople when required
- Foster and maintain relationships with customers to improve our retention rate
- Attend all required customer service-related meetings
- Perform mathematical calculations regarding sales and inventory.
- Daily, Weekly & Monthly Reporting of activities/Tasks
Candidate must have at least WAEC/NECO RESULT AND NIN SLIP
Proximity to NIPOST OFFICE IKEJA (Mobolaji Bank Anthony Way, Ikeja) Lagos will be considered.
Job Type: Full-time
Pay: Up to ₦40,000.00 per month
Application Deadline: 30/06/2025
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