Responsibilities
- Devise and implement revenue-generating initiatives
- Monitor and manage employees’ daily performance at the site.
- Ensure quality patient-centered service is delivered at all times
- Facilitate regular staff meetings to support communications, deliver training, and ensure compliance with health and safety regulations.
- Provide recommendations that support improvement in productivity, quality, patient care, excellent customer service, and teamwork.
- Oversee the facility operations, including supervising employees who are responsible for cleaning and maintenance tasks
- Responsible for the effective use of Electronic Health Records (EHR) including oversight of staff usage, coordination of training, and patient flow
- Schedule appointments with physicians, nurses, therapists, dieticians, and other health professionals who work at the facility to ensure smooth service delivery
- Monitor expenses and suggest cost-effective alternatives
- Develop quarterly and annual budgets for the centre
- Develop and implement effective procedures and policies for all operational processes
- Ensure prompt ordering and stocking of medical and office supplies
- Prepare and follow up with proposals to attract/retain clients
- Continually strive to create profitable business through pro-active cross selling and relationship enhancement.
- Develop and execute marketing initiatives and business strategies
- Ensure security of life and properties of the centre
- Prepare monthly and quarterly report on centre operations for Management use
- Perform other duties as assigned from time to time
Qualification
● Bachelor's degree / H.N.D in Public Health, Public Administration, Business Administration or related discipline● Professional qualification from relevant professional body is an added advantage ● 5-7 years minimum experience in hospital operations/Management
Learning & Growth /Innovation
● Continually seek out new ways of improving the company’s operations.
● Develop periodic center operations training programs alongside HR.
Job Type: Full-time
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