Social media and Community Associate

Mainstack

Marketing & Communications

About Mainstack:

Mainstack empowers global service-based businesses (creators, training platforms, consultants,

immigration advisors) with seamless payment, subscription, and client management tools. We help

businesses scale internationally by solving pain points like cross-border payments, invoicing, and tax

compliance.

Role Overview:

The Social Media & Community Associate at Mainstack will drive the growth and engagement of our

online presence and user community. This role combines creativity, strategy, and communication

skills to create compelling content, manage our social platforms, and build meaningful relationships

with creators and entrepreneurs.

Key Responsibilities:

Your duties are all core and ancillary tasks of a Social Media & Community Associate which

includes but are not limited to;

Content Creation Responsibilities:

Produce high-quality, engaging video content for Mainstack’s social media platforms,

showcasing the capabilities and benefits of the platform.

Develop creative concepts and execute campaigns that align with our brand and resonate

with our target audience.

Stay updated with the latest social media trends and incorporate them into content creation

strategies.

Social Media Management:

Manage and curate content for Mainstack’s social media accounts on Instagram, TikTok,

Twitter, and other relevant platforms.

Schedule and publish posts, ensuring consistent and timely updates.

Monitor and respond to comments, messages, and mentions, fostering positive engagement

with our community.

Community Management:

Build and nurture a vibrant community of creators and entrepreneurs using Mainstack.

Lead and manage community marketing initiatives, including the creation and moderation of

online forums, social media groups, and events that engage with our target audience.

Organize and host virtual events, live sessions, and Q&A sessions to engage with the

community.

Gather feedback from users and collaborate with the product team to implement

improvements based on community insights.

Analytics & Reporting:

Track and analyze social media metrics to measure the effectiveness of campaigns and

content.

metrics.

Provide regular reports on social media performance, community growth, and engagement

Use data-driven insights to refine strategies and optimize content for better results.

Collaboration:

Work closely with the marketing, design, and product teams to ensure cohesive branding

and messaging across all channels.

Collaborate with influencers and brand ambassadors to amplify Mainstack’s reach and

impact.

Why Join Us:

At Mainstack, we're not just building products; we're shaping the future of global commerce. Joining

our team means becoming a part of an ambitious, forward-thinking company that empowers

businesses to expand effortlessly into new markets. You'll have the opportunity to work on solutions

that simplify complex global challenges for businesses of all sizes.

Make a Real Impact: Your work will directly influence how businesses across the globe

scale, adapt, and thrive in a fast-changing digital economy.

Collaborative Culture: At Mainstack, we believe in a culture of innovation and teamwork,

where your ideas and contributions are valued, and your voice is heard.

Growth Opportunities: As a fast-growing company, we offer opportunities for personal and

professional growth and development.

Global Reach, Local Touch: Help businesses sell globally like a local, making an impact on

industries that span continents.

Work That Matters: Be part of a mission-driven team that’s solving meaningful problems

and making a difference for businesses around the world.

Dynamic Environment: Thrive in an exciting, fast-paced environment where every day

presents new challenges and opportunities to grow.

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