Salary: £26,000 per annum
Contract: Permanent
Hours: 37 hours per week
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Senior Communications Officer your responsibilities would include: -
- Raise the profile of Carers First, building brand awareness and engagement to reach new carers and highlight the issues affecting them.
- Lead the creation, development, and project management of content and campaigns across multiple channels, including PR digital, publications, and events.
- Oversee and grow our digital and social media presence, ensuring carers can access timely, relevant, and accessible information.
- Proactively identify and tell compelling stories that inspire, inform, and influence.
- Support the Communications Manager and deputise when required, contributing to the development of processes, practices, and plans that build a high-performing communications function.
About you
To be successful in this role you will need -
Experience
- At least 3 years’ experience in communications, PR, or marketing role, ideally in the charity or public sector.
- Proven ability to lead communications projects from concept to delivery.
- Strong media relations skills and experience securing coverage.
- Skilled in writing and editing content for multiple audiences and channels.
- Experience using analytics to measure and improve communications performance.
Skills and knowledge
- Excellent copywriting and storytelling skills.
- Strong understanding of digital platforms, content management systems, and email marketing tools.
- Knowledge of accessibility standards, SEO, and brand management.
- Confident in using Microsoft Office and CRM systems; experience with design software (e.g. Adobe Creative) is an advantage.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our candidate pack and click on the ‘Apply Now’ button to begin your application.
Candidates must clearly write how they meet each requirement in the Person Specification to progress their application.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview process
The closing date for applications is 5pm on 9 September 2025.
Carers First is an Equal Opportunities Employer
Senior Communications Officer
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There are currently 5.7 million unpaid carers in the UK, however carer charities estimate that number could be as high as 10.6 million. Their huge contribution saves our economy £162 billion each year - the cost of a second NHS. Each carer’s needs and situation are unique, but many face similar challenges. They can struggle to balance employment, finances, or their own wellbeing and time for themselves with their caring role. They may not be aware of the help and support available to them - and that is why we are here.
Last year, we reached over 376,000 carers through digital services and face to face activities. We have been able to make a material difference in carers’ lives and we can evidence that carers feel more confident, informed, and resilient in their caring role.
We are growing, and currently have over 50,000 carers registered with us.