What we are looking for
- A results-driven and customer-focused Sales Executive to join our dynamic fashion retail team.
- The Sales Executive will play a key role in driving store sales, delivering excellent customer experiences, and building strong client relationships.
- The ideal candidate will have prior experience in a structured luxury/grocery/fashion retail outfit, with proven ability to meet and exceed sales targets, maintain high service standards, and contribute to store profitability.
(Female only for gender balance)
Key Responsibilities
- Achieve and exceed individual and store sales targets through effective customer engagement and upselling techniques.
- Deliver personalized styling advice and product recommendations to customers, ensuring a superior shopping experience.
- Develop and maintain long-term relationships with customers to encourage repeat business and loyalty.
- Ensure proper product display, merchandising, and adherence to brand guidelines within the store.
- Monitor stock levels, support inventory management, and promptly communicate restocking needs.
- Collect and analyze customer feedback to improve service delivery and sales performance.
- Collaborate with store teams to plan and execute in-store promotions, events, and campaigns.
- Track personal sales performance and contribute to overall store KPIs.
- Maintain in-depth knowledge of fashion trends, product lines, and competitor activities.
- Ensure compliance with company policies, health & safety standards, and retail best practices.
Requirements
- Minimum of OND / HND / B.Sc. in Business, Marketing, or a related field preferred.
- Minimum of 4 years of experience in a structured luxury/grocery / fashion retail environment with strong sales and customer service exposure.
- Must be a social media savvy.
- Strong passion for fashion, trends, and customer engagement.
- Excellent communication, interpersonal, and negotiation skills.
- Proven track record of meeting or exceeding sales targets.
- Ability to work in a fast-paced retail environment, including weekends and holidays.
- Strong organizational and time-management skills.
- Proficiency in MS Office and basic retail POS systems is an added advantage.
Job Type: Full-time
Application Question(s):
- Kindly share your most active social media handle (Either Instagram, Tiktok or Facebook) profile
- This position is located at Onitsha Mall (Shoprite) GRA, is this closer to you and where do you reside in Onitsha?