Cutstruct Technology Limited is a pioneering force in the construction industry. Established in 2019 with a global outlook, we are dedicated to transforming the sector through technological innovation.
We are recruiting to fill the position below:
Job Position: Sales Account Manager
Job Location: Lagos
About the Job
- The ideal candidate will be responsible for onboarding new clients, nurturing long-term relationships, driving revenue through lead generation and account growth, managing deal documentation, and collaborating with internal teams to ensure client satisfaction.
Responsibilities
Client Onboarding & Relationship Management:
- Serve as the primary point of contact for new clients after deal closure, ensuring a seamless and positive onboarding experience.
- Build and nurture long-term relationships with clients, acting as a trusted advisor and strategic partner.
- Proactively communicate with clients to provide updates, answer questions, and resolve concerns.
- Maintain high levels of client satisfaction by understanding evolving client needs and ensuring they are met.
Revenue Growth and Lead Generation:
- Identify new business opportunities, build strategic relationships, and close high-value deals across B2B and B2C segments.
- Own and drive the revenue generation strategy to achieve set sales target
- Develop and maintain a strong sales pipeline using CRM tools, ensuring accurate forecasting and reporting.
Deal Administration & Documentation:
- Handle all administrative aspects of deal closure, including contract preparation and coordination with internal legal and finance teams.
- Ensure all sales and account documentation is complete, accurate, and compliant with internal policies.
- Maintain up-to-date records of contracts, client communications, and deal-related activities within the CRM.
Account Growth & Retention:
- Identify and pursue opportunities for upselling or cross-selling within existing accounts.
- Support the development of account strategies to increase customer lifetime value and retention.
- Collaborate with sales and product teams to align offerings with client needs and strategic goals.
Cross-Functional Collaboration & Feedback:
- Work closely with product, sourcing, and customer success teams to relay client feedback and coordinate solutions.
- Act as a liaison between the client and internal teams to ensure consistent service delivery and issue resolution.
- Assist in preparing internal reports on account performance, client health, and deal status
Job Requirements
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- 3–4 years of experience in account management, customer success, or client-facing roles.
- Proven experience with CRM tools like Salesforce, HubSpot, or Zoho.
- Strong communication and interpersonal skills with a client-centric approach.
- Excellent organizational and documentation skills.
- Ability to manage multiple accounts and priorities effectively.
- Commercial awareness and ability to recognize growth opportunities.
Method of Application
Interested and qualified candidates should send their CV to: hr@cutstruct.com using the Job Position as the subject of the email.