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Job Title: Relationship Manager
Locations: Imo
Reports To: Branch Leader
Job Summary
The Relationship Manager is responsible for acquiring new customers, deepening relationships with existing clients, and driving the branch’s sales performance. The role requires a proactive and target-driven professional with excellent interpersonal and communication skills.
Key Responsibilities
- Identify and acquire new customers to expand the branch’s portfolio.
- Manage and grow relationships with existing clients to ensure satisfaction and retention.
- Promote and cross-sell the company’s financial products and services.
- Meet and exceed individual sales and revenue targets.
- Maintain a strong pipeline of prospects and track sales opportunities.
- Provide excellent after-sales support and resolve customer complaints promptly.
- Keep abreast of market trends, competitor activities, and customer needs.
- Ensure compliance with company policies, procedures, and regulatory guidelines.
Requirements
- A minimum of BSc (2:2) or HND (Upper Credit) from a recognized institution.
- At least 5 credits in WAEC/SSCE/WASC.
- Relevant experience in sales or financial services (ABO to AM level).
- Strong communication, negotiation, and relationship-building skills.
- A self-starter with a passion for sales and achieving targets.
- Ability to work independently and as part of a team.
Applications
Imo: https://kennediajobs.com/apply?valid=OTQ3
Job Type: Full-time