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Regional Manager
Owens & Xley Consults
Sales
Lagos Full Time
Confidential
- Minimum Qualification :
Job Description/Requirements
The Regional Manager is responsible for the back and front end of all outlets. The manager coordinates overall operations and ensures that the outlets are working efficiently and effectively. They serve as the interface between the outlets and other departments, i.e., bakery, logistics, and operations.
Responsibilities
- Monitoring and training staff to ensure uniformity in service and presentation across
- all outlets
- Ensure company is represented correctly and standards are upheld
- Supervising Coordination of daily front and backend operations of all outlets
- Recruiting and training outlet staff
- Establish outlet employees KPIs, schedules and policies
- Ensure staff comply to all health and safety regulations
- Manage all operations to the highest standards
- Design menus with the Creative Director and ensure all outlets are in-line with these menus
- Create reports regarding sales and productivity and give recommendations accordingly.
- Coordinate supplies ordering and delivery for store operations
- Conduct store visits to check on operations and compliance
- Identify customer’s needs and respond proactively to concerns Preserve excellent levels of internal and external customer service
Qualifications
Key Skills and Experience
- Leadership skills
- Coordinated
- Ability to work under pressure
- Internal motivation
- Attention to detail
- Ability to implement feedback
- Ability to take initiative
- Basic Finance Knowledge
Key Performance Indicators
- Restaurant staff performance
- Restaurant outlet maintenance
- Stock availability at outlets
- Consumer Feedback
Required Qualifications
- Experience working at a similar establishment
Preferred Qualifications
- Degree in Business admin or Hospitality related fields
- Management and Financial management skills
- Restaurant/Service industry formal training
Reporting Relationships
- Functional reports to: Head of Operations Supervisees: All store front-end staff, Store Managers, and Team Leads.
How to Apply
Please submit your application with a CV and cover letter to recruitment@owensxley.com
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