Quality Assurance Specialist

Dangote Industries Limited

Supply Chain & Procurement

Dancom Technologies Limited
Job Summary

• Developing and implementing quality control systems and measures
• Conducting regular audits and inspections to ensure compliance with quality standards
• Testing products or services to identify areas for improvement
• Documenting testing results and maintaining records for later analysis
• Collaborating with product development teams to establish quality requirements
• Training team members on quality control measures to enhance product reliability
• Investigating customer complaints and non-conformance issues
• Analyzing data to identify areas for improvement in the quality system
• Reporting on quality metrics and performance to management
Continuously studying current and new industry trends and methods to improve quality testing measures.

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Key Duties And Responsibilities

• Develop and implement quality control procedures to ensure compliance with quality assurance standards and guidelines
• Identify and set quality assurance standards based on understanding customer expectations and industry requirements
• Conduct audits and inspections to ensure compliance with established quality assurance standards
• Prepare and present reports and metrics related to quality assurance and compliance activities
• Plan, conduct, and monitor testing and inspection of materials and products to ensure finished product quality
• Investigate customer complaints and non-conformance issues
• Assist in the development of training material for quality assurance and compliance staff
• Review the implementation and efficiency of quality and inspection systems
Collaborate with operations teams to identify areas for quality improvement

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Key Requirements

• Proven work experience as a Quality Assurance Specialist or similar role
• Thorough knowledge of methodologies of quality assurance and standards
• Excellent numerical skills and understanding of data analysis/statistical methods
• Strong attention to detail and a results-driven approach
• Reliable and trustworthy
• Certification of quality control is a strong advantage (ISO 9000 etc.)
BSc degree in relevant field

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