Presales Engineer (Business Applications)

Snapnet Limited

Sales

Job Summary

We are seeking a highly motivated Presales Engineer with expertise in ERP and CRM business applications to support our sales team in delivering compelling, technically sound, and value-driven solutions to prospective clients. This role requires a unique blend of business process knowledge, technical aptitude, and presentation skills to position our software products effectively in competitive environments.

Responsibilities

Key Responsibilities

• Solution Discovery & Mapping
• Collaborate with sales to understand client requirements, pain points, and business goals.
• Conduct discovery sessions with clients to capture business needs and process flows.
• Translate business needs into functional and technical solutions using our ERP and CRM platforms.
• Product Demonstrations & Proposals
• Deliver tailored, high-impact product demonstrations to C-level and operational stakeholders.
• Build proof-of-concept configurations or prototype environments when needed.
• Prepare and present proposals, RFP responses, and technical documentation.
• Stakeholder Engagement
• Act as a trusted advisor to clients, addressing questions about product functionality, integration, scalability, and architecture.
• Liaise with product management, implementation, and development teams to ensure alignment between client expectations and solution capabilities.
• Market & Product Expertise
• Maintain deep knowledge of ERP and CRM modules (e.g., finance, procurement, HR, sales, marketing, service).
• Stay current on industry trends, competitors, and emerging technologies relevant to business applications.
• Collaboration & Enablement
• Support marketing and product teams with technical content, webinars, and thought leadership.
Assist in training sales teams on new product capabilities and messaging.

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
• 2-4 years of experience in presales, solution consulting, or functional consulting for ERP and/or CRM systems.
• Strong understanding of business processes across departments (finance, supply chain, sales, customer service, etc.).
• Hands-on experience with at least one major ERP or CRM platform (e.g., Microsoft Dynamics 365, SAP, Oracle NetSuite, Salesforce).
• Excellent presentation, communication, and stakeholder management skills.
• Ability to manage multiple client engagements simultaneously under tight deadlines.
• Certifications in ERP/CRM platforms (e.g., Dynamics 365 CE/FO, Salesforce Certified Consultant, SAP FI/SD).
• Experience with cloud-based deployment models and SaaS-based solutions.
• Familiarity with integration platforms and APIs.
Experience in vertical industries such as manufacturing, professional services, or retail is a plus.

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