Pharmacy Technician - Maiduguri

Who we are

EHA Clinics is a world-class comprehensive health care service provider located in Nigeria. We aim to bridge the gap between patients and healthcare services in any setting: the clinic, the home, or through innovative online and mobile solutions. All of our clinics are equipped with the latest healthcare technologies, and the most dedicated team of healthcare professionals, providing a unique range of patient-centric services.

Mission Statement

We are on a mission to deliver quality health care that is accessible, effective, and affordable. By leveraging technology and an exceptional team, we provide a superior experience, improved outcomes, and reduced pricing for our individual, family, and business members.

Core Values

Customer Experience: We deliver ever-increasing value and convenience to our customers and ensure they are treated with the utmost respect and service regardless of income or social status.

Quality & Safety: We strive to improve the health of our customers, their families, and our community. We will continuously improve our quality to provide the best available healthcare services according to the best available science.

We ensure our staff are trained to perform their duties safely and reduce the spread of infections. Our facilities and processes are designed to ensure maximum safety for our customers.

Our People: We invest in the well-being, training, and development of our staff.

Financial Stewardship: We work to reduce waste and maximize value to our customers, investors, and partners.

Impact: Ensure healthy lives and promote well-being for all at all ages: improved access, affordability, and quality of life.

Our services:

• Medical Services
• Research and Informatics
• Pharmacy
• Laboratory & Diagnostics
• Community Health (REACH Program)
• Telehealth and Telemedicine

Mission Objective

The pharmacy unit provides medical support services in pharmacotherapy, critical to achieving the organization’s mission through supplying quality medications, rational medicine usage, and optimizing patients’ treatment outcomes through appropriate counseling.

The pharmacy technician complements the duties of the pharmacist in assembling new prescriptions, appropriate dispensing per physician’s order and providing technical support in inventory management, which is vital to ensuring medicines availability in the clinic. In addition, the technician ensures exquisite shelves arrangements on the FEFO basis; and participates in voluntary community health activities.

Duties and Responsibilities

PROVIDE GENERAL SUPPORT

PURPOSE

• Organize Inspect and validate prescriptions to reduce medication errors. Review, analyze and respond to different situations they encounter daily.
• Fill medications based on prescriptions to dispense. Assist in stock count on a routine basis and ensure that expiring drugs are noted. Arrange/stack drugs and consumables according to FEFO guidelines. Ensure that minimum stock levels are not exceeded.
• Bring patients into the dispensing area (when necessary). Keep the dispensing area clean and ensure that dispensing materials are available. Maintain Poison cupboard under Lock and key. Provide assistance in various functions of the Clinic. Document patient and family education.

EXCHANGE

ENGAGEMENT

• Conduct group responsibilities accurately and on time.
• Assist in receiving medications into the inventory from partner vendors. Bring patients into the dispensing area (when necessary).

PRESENT

DELIVERY

• Conduct group responsibilities accurately and on time.
• Maintain and update pharmacy checklists regularly. Responsible for reviewing and filing insurance claims to ensure that they are processed accurately; reconciliations and filing itemized receipts and claims for submission to the respective insurance companies.

Targeted Specialized knowledge

• The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job. Minimum qualification of Diploma in Pharmacy
• Minimum of two (2) years progressive experience in Pharmacy within the private and public sector. Experience working with public health and health systems is an advantage.
• Candidates must be a registered member of Pharmacists Council of Nigeria (PCN) with an up-to-date practicing license.

Remuneration:

EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people.

Key Areas of Note

Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.

Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills and Attributes

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. EHA Clinics is a tobacco-free environment.