Operations Specialist

Statera Estates

Estate Agents & Property Management

Responsibilities:

• Oversee the day-to-day operations of multiple Airbnb properties across the UK
• Ensure smooth check-ins/check-outs, cleaning schedules, and guest communication
• Solve problems quickly, from maintenance issues to guest requests
• Work closely with cleaners, contractors, and team members to ensure properties are always guest-ready
• Monitor performance, occupancy, and reviews, suggesting improvements to boost revenue and guest satisfaction
Create and implement efficient systems to streamline operations as the business grows

Requirements:

• For a self-starter with a “get it done” mindset, no hand-holding required
• Strong organisational skills and attention to detail
• The ability to think outside the box and handle challenges independently
• Excellent communication skills (both written and verbal)
• Comfortable working remotely and managing multiple moving parts at once
• Flexible and committed, someone who’s ready to give 110% and grow with us
• Previous property management, hospitality, or operations experience is highly desirable