Operations Coordinator

Scale Army Careers

Management & Business Development

Location: Fully Remote (Work from Home), 9 AM – 6 PM EST
Our client helps nonprofits and purpose-driven businesses clarify their message, design meaningful brands, and launch campaigns that connect and convert. Their team builds websites, develops brand identities, and manages digital marketing efforts—including social media, Google Ads, SEO, email marketing, organic content, and virtual sales. They’re fully remote, highly collaborative, and committed to meaningful work with measurable results.
They’re looking for a smart, detail-driven Operations Coordinator to help manage the flow of their client projects and internal systems. You’ll work closely with the Chief Growth Officer & Wordsmith Wizard, who leads strategy and implementation for growth, offers, and client delivery. Your role is to make sure everything moves: timelines, tasks, check-ins, and team communication. You won’t need to create the strategy, but you will be the one making sure it gets executed.
They’re looking for someone who thrives in the weeds (in the best way), enjoys bringing clarity to complexity, and knows how to keep multiple moving pieces organized across creative, marketing, and web projects.
Key Responsibilities

• Track and manage project timelines and task assignments in Monday.com
• Coordinate deliverables between designers, writers, developers, and marketing contractors
• Follow up on deadlines
• Serve as a communication bridge between Bonnie, clients, and the team
• Send recaps, updates, and reminders to ensure project momentum
Maintain and improve internal workflows, SOPs, and templates

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Their Work Often Includes

• Brand strategy and visual identity development
• Website design and build-outs
• Email marketing campaigns (primarily HubSpot, with occasional use of Kit)
• Social media content planning and organic campaign coordination
• SEO optimization and reporting
• Google Ads and paid digital advertising
Virtual sales and client lead management

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Bonus Points If You

• Are confident using Monday.com
• Have experience supporting digital campaigns (social, SEO, email, ads)
• Are familiar with HubSpot and/or Kit for CRM and lead management
• Love process improvement and building clean systems
Are great at balancing people, priorities, and details in a fast-moving environment

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You’ll Thrive There If You

• Communicate clearly, kindly, and with follow-through
• Keep multiple projects organized without getting overwhelmed
• Bring calm to chaos and find satisfaction in crossing things off the list
Don’t need daily handholding—you’re proactive and take initiative

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This Role Isn’t

• A creative or execution role (you won’t be designing, writing, or coding)
A task-only admin role—we want someone who sees the big picture and owns the process

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Application Process
To be considered for this role these steps need to be followed:

• Fill in the application form
Record a video showcasing your skill sets

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