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Medical Records Officer
Aniso Specialist Medical Centre
Admin & Office
Rest of Nigeria (Edo) Full Time
Healthcare NGN 75,000 - 150,000
Easy Apply
Skills Required
Filing Data entry Organisation Time management Confidentiality Communication Accuracy Front desk etiquette HMO documentation TeamworkJob Summary
Aniso Specialist Medical Centre is looking for a dedicated Medical Records/HMO Desk Officer to provide a welcoming front desk presence, organise patient files, manage HMO records and assist in verifications in line with our hospital standards.
- Minimum Qualification : OND
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Rotating Schedule
Job Description/Requirements
Responsibilities:
- Maintain accurate, up-to-date physical and electronic medical records.
- Register patients and create new folders following hospital protocols.
- Retrieve and organise case notes for consultations and procedures.
- Ensure proper arrangement of all patient files in designated locations.
- Assist in compiling, filing and retrieving documents for billing and insurance purposes.
- Ensure confidentiality and secure handling of all patient information.
- Support front desk operations, including attending to patient enquiries, requesting for HMO pre-authorisation codes and directing visitors.
- Liaise with HMO billing officers in submission of claims and documentation. Follow hospital procedures strictly and maintain a professional, courteous attitude.
Requirements:
- OND/HND or Bachelor's degree in any field (Health-related or administrative fields are an advantage).
- Must be teachable, well-organised, and polite in patient interactions.
- Proficient in basic computer use and comfortable with hospital software systems.
- Must reside in Benin city.
- Good understanding of HMO documentation and billing processes.
- Strong communication and interpersonal skills.
- High attention to detail and accuracy in filing.
- Courteous front desk etiquette and a welcoming attitude.
- Ability to organise and maintain both physical and electronic records.
- Previous experience in a similar role is an added advantage.