Marketing and Customer Relations Officer

HiiT Plc

HiiT PLC

(Visit: www.hiit.ng & www.hiitplc.com

to know us better)

Job Description & Person Specifications

Position: Marketing & Customer Relations Officer, HiiT Abuja Branch (MCROHAB).

Direct Report: Business Manager.

Job Location: Must be Resident in Abuja.

*Also open to individuals who just recently completed NYSC or looking for PPA*

Role Summary

Customer Relations Management and Marketing functions at Abuja Branch.

A. Key Accountabilities:

Customer Relations Management

Functions:

1. Manage CRM functions.

2. Supervise the collection, collation and analysis of Prospects and Customers data for informed marketing decision making.

3. Sustain and improve on Brand reputation.

(1). Marketing Management Functions:

1. Support the actualization of set

Territory's Marketing and sales Goals/ Objectives.

2. Support lead generation and conversion process to achieve S/N1 above.

B. Core Competencies & Skills

1. Must be ICT and Social Media Savvy.

2. Must possess Marketing/Sales Analytical Skills.

B. Core Competencies & Skills

1. Must be ICT and Social Media Savvy.

2. Must possess Marketing/Sales Skills.

3. At least inintermediate skills in MS Word and Excel.

4. Good written and verbal communication.

5. Excellent work ethics and Integrity.

6. Creativity and problem-solving Skills.

C. Experience and Qualifications

1. Bachelor's Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved Tertiary Institution.

2. A minimum of 1 year proven experience in Marketing and Customer Relations Management in a corporate environment.

3. Generic understanding of the Nigerian ICT Fducation Sector

D. Remuneration- Attractive with Performance Bonus opportunity.

E. Projected Resumption Date- Not later than August 2025.

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