Job Title: Senior iPhone Repair Specialist
Company: Ogabassey Services
Location: Taiyelolu Towers, 2 Olaide Tomori Street, Ikeja, Lagos
Job Type: Full-Time (On-site)
About Ogabassey Services
Ogabassey Services is a leading tech retail and after-sales support company dedicated to providing affordable devices and premium repair services in Nigeria. We pride ourselves on our technical expertise, customer care, and commitment to industry best practices.
Position Summary
We are looking for an expert iPhone Repair Specialist with extensive experience in hardware and software diagnostics, advanced troubleshooting, and high-quality repairs. The ideal candidate is detail-oriented, certified (if possible), and committed to delivering best-in-class service for all Apple device users.
Key Responsibilities
- Accurately diagnose issues across all iPhone models (from iPhone 6 up to the latest)
- Perform advanced repairs, including:
- LCD and OLED screen replacements
- Battery replacements
- Charging port, microphone, camera, and speaker repairs
- Motherboard (logic board) troubleshooting and micro-soldering (preferred)
- Face ID and Touch ID repairs
- Water damage treatment and data recovery
- Software troubleshooting, firmware restoration, iOS upgrades/downgrades
- Conduct pre- and post-repair quality checks to ensure perfect device functionality
- Use specialized equipment: hot air stations, microscopes, ultrasonic cleaners, and diagnostic tools
- Maintain and update repair records with detailed notes and serial numbers
- Manage repair part inventory and request stock as needed
- Provide technical support and honest advice to customers about repairs, costs, and device maintenance
- Train junior staff and stay updated with new Apple repair procedures and devices
- Uphold a clean, organized, and ESD-safe work environment
- Ensure repairs are completed within agreed timelines and to Ogabassey’s high standards
Required Qualifications & Skills
- Minimum 2-3 years professional experience repairing iPhones and Apple devices
- Proven track record of successful repairs (references, portfolio, or repair logs required)
- Deep understanding of iPhone hardware, iOS, and Apple’s repair ecosystem
- Skilled with professional repair tools (e.g., spudgers, heat guns, rework stations)
- Excellent hand-eye coordination and attention to detail
- Solid troubleshooting and fault-finding abilities
- Bonus: Micro-soldering, logic board repair, and data recovery experience
- Certifications: Apple Certified iOS Technician (ACiT) or equivalent is a plus
- Strong written and verbal communication skills
- Customer-focused, professional, and trustworthy
- Ability to work under pressure, manage multiple jobs, and meet strict deadlines
Compensation & Benefits
- Competitive monthly salary (based on expertise)
- Performance-based incentives/bonuses
- Ongoing technical training (access to industry resources and new devices)
- Modern, supportive workplace with all repair tools provided
- Branded staff outfits
- Paid leave and public holidays
Screening Questions (Please Answer in Your Application):
- Which iPhone models do you have hands-on repair experience with?
- Can you describe your process for diagnosing and repairing a water-damaged iPhone?
- Are you experienced in micro-soldering or logic board repairs? Please give details.
- Have you ever worked in an ESD-safe repair lab?
- What professional certifications do you hold (if any)?
- Please provide 1-2 references from past employers or clients.
How to Apply
- Send your CV and a detailed summary of your iPhone repair experience
- Attach or link to your portfolio, repair logs, or before/after photos
- Answer all screening questions above in your application
Job Type: Full-time
Pay: ₦150,000.00 - ₦200,000.00 per month
Application Question(s):
- Which iPhone models do you have hands-on repair experience with?
- Can you describe your process for diagnosing and repairing a water-damaged iPhone?
- Are you experienced in micro-soldering or logic board repairs? Please give details.
- What professional certifications do you hold (if any)?
- Have you worked in a repair company ppreviously?