Front desk officer

Ivee Consulting Limited

Admin & Office

• Greet and attend to visitors in a warm and professional manner
• Manage incoming calls, emails, and inquiries with accuracy and courtesy
• Maintain a tidy, organized, and well-stocked front desk and office environment
• Coordinate and schedule meetings, appointments, and staff calendars
• Handle incoming and outgoing mail and deliveries
• Maintain accurate records, files, and documentation
• Support various departments with day-to-day administrative tasks
Uphold the image of the company through consistent professionalism and responsiveness.

• OND, HND, or Bachelor’s Degree in a relevant field
• Minimum of 2–3 years of experience in an administrative or front desk role
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent verbal and written communication skills
• Strong organizational, multitasking, and time management abilities
• Polite, friendly, and customer-oriented attitude
• Ability to maintain confidentiality and handle sensitive information professionally
Must reside on the island due to proximity

Key Performance Indicators (KPIs):

• Customer Service Quality
• Handles calls and emails promptly and professionally.
• Provides excellent customer service to both external visitors and internal team members.
• Office Organization & Efficiency
• Ensure zero last-minute shortages of office supplies
• Maintain an up-to-date calendar of meetings and office activities
• Attendance & Punctuality
• Achieve a good attendance and punctuality rate monthly
• Task Completion & Documentation
• Complete assigned tasks within deadlines
• Maintain accurate records and error-free filing systems
• Professionalism in Communication
• Resolve front desk concerns
Ensure all interactions and correspondence reflect the company’s professional standard.