Lendha is a quick money lending platform. We provide facility for emergency funds, house / office / shop rent and lifestyle loans.
We are recruiting to fill the position below:
Job Position: Credit Officer
Job Location: Ikorodu, Lagos
Job Schedule: Full time
Job Description
- Manage the debt collection processes and work with analysts to develop, recommend, and enact payment plans to eliminate client debt in an agreed timeframe aligned with Lendha’s collections policy.
- Debt Settlements: Accurately maintain client records and manage all past due accounts and determine the appropriate collection action to be taken for each individual client.
- Collect delinquent accounts by contacting customers via telephone, email, and visiting the place of business.
- Compile daily, weekly, and monthly reports on the status of delinquent accounts, collection activity, and accounts receivable status.
- Loan Portfolio Growth: Support the evaluation of loans given to customers by ensuring that credit appraisals are completed properly and uphold monitoring of accounts to identify outstanding debts.
- Report progress of collections to Supervisor, make recommendations for next steps and write-offs.
- Customer Acquisition: Present, promote and sell Lendha’s products using solid negotiations to existing and prospective clients across relevant sectors, including but not limited to companies in the e-commerce, consumer goods, healthcare, and financial services industries.
- Review terms of contract and service with client and clearly communicate various payment options.
- Work cooperatively with other departments to best determine how to balance both the customer's and Lendha's needs.
Qualifications
- Bachelor`s Degree or Higher National Diploma in any discipline from accredited polytechnic or University with NYSC discharge certificate or NYSC Exclusion Letter.
- Good relationship and communication skills with strong team spirit
- Strong analytical skills
- Good computer skills
- Real motivation to work and grow in a performance based environment
- Taste for fieldwork
Additional Knowledge / Skills Required:
- Practical knowledge of micro / small / medium businesses
- Knowledge of microfinance bank sector is an advantage
- Good writing skills
- Knowledge of the major local languages
- Lives in Ikorodu - Lagos axis.
Benefits and Perks
- HMO and other statutory benefits.
- Join a young, passionate, hungry and growing team of entrepreneurs & facilitators
- Flexible working hours.