- We are looking for an experienced Branch Manager to oversee daily branch operations, drive business growth, and ensure exceptional customer service.
- The ideal candidate will have solid retail banking experience, strong leadership abilities, and a proven track record in business development and operational efficiency.
Key Responsibilities
- Lead and manage branch operations to ensure compliance with banking policies and regulatory requirements.
- Drive business development initiatives to increase customer base and revenue.
- Oversee credit management processes, including loan approvals and risk assessment.
- Manage, coach, and develop branch staff to achieve performance targets.
- Maintain high standards of customer service and resolve client issues promptly.
- Monitor branch performance, prepare reports, and implement improvement strategies.
Requirements
- Bachelor’s Degree in a relevant field with a minimum of Second Class Lower (2:2).
- Minimum of 5 years of core retail banking experience, with at least 2 years in a team lead or supervisory role.
- Relevant professional certifications (e.g., ACIB, CIBN) are an added advantage.
- Strong leadership, decision-making, and team management skills.
- Proven track record in business development, credit management, and operational oversight.
- Excellent communication, problem-solving, and customer engagement abilities.
Method of Application
Interested and qualified candidates should send their Applications to: Victoria.skinn@kennediaconsulting.net using the Job Position and location as the subject of the mail.