Area Sales Supervisor

Job Summary

Sell products/services to achieve team sales targets for assigned businesses/territories and overall business objectives.

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Support superior in managing day-to-day operating expenditure against operating budgets to ensure efficient usage of resources.
• Support superiors in managing northern teams and develop team capability.
• Check out potential stores to expand the market.
• Communicate and ensure understanding of promotional activities and objectives by field team.
• Check the availability of point-of-sale materials in stores. Ensure promotional activities have been implemented and maintained.
• Check to ensure generic, store-specific planograms and category flows are implemented/maintained.
• Check shelf-health is implemented and maintained. Provide feedback to clients on slow/fast sellers and recommend appropriate actions to achieve sales targets.
• Ensure proper management of stockrooms.
• Collect and give feedback using available feedback platforms usage (e.g. manual tracking, SMART, etc.).
• Gather reports/insights on competitor's activities, promotions, rotation of stock, product recalls, pricing, planograms, and new innovations Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers.
• Maintain customer complaints/issues log and follow up on customer issues.
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers.

• #LI-PL1

Functional Skills and Knowledge

• Up to five years' experience in a Sales, managing or similar role.
• Demonstrate basic knowledge and understanding of the industry/market/competitors/customers.
• Demonstrate basic knowledge in assigned territories/products/services and strong selling skills.
• Demonstrate strong communication and negotiation skills.
• Demonstrate basic research and analytical skills.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Demonstrate fluency in local language and basic in English, both written and spoken.

Education

Diploma or professional qualification in Business Administration/Marketing/Economics or a related discipline.