Responsibilities:

• Be the Frontline Hero: Welcome visitors, manage calls, and ensure smooth communication across the team.
• Master the Inbox: Own brand-specific mailboxes, ensuring every inquiry is addressed promptly and accurately.
• Data & Reporting Wizardry: Track, consolidate, and analyse key performance indicators (KPIs), delivering insights that help drive smart business decisions.
• Keep Us Organized: From scheduling meetings to managing calendars and keeping records in order—your organizational skills will shine.
• Daily Reporting: Prepare and deliver clear, insightful reports to keep the team informed and proactive.
• Cross-Team Connector: Work together with Operations, Finance, Marketing, and Creative teams to keep everything flowing seamlessly.
• Document Dynamo: Maintain critical documents with confidentiality and precision, ensuring data integrity.
Always Improving: Identify ways to make administrative processes even more efficient and effective.

Requirements:

• A bachelor's degree in business administration, Office Management, or a related field (or equivalent experience).
• 2-3 years of experience in administrative roles, ideally in a fast-paced environment.
• Solid skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with data management tools.
• Strong attention to detail and the ability to juggle multiple tasks effortlessly.
• Excellent communication skills (written and verbal)—you're professional yet approachable.
• A problem-solving mindset and the ability to stay cool under pressure.
• High level of discretion when handling sensitive information.
• Bonus points if you have knowledge of Amazon FBA operations!