Telemarketer

VIP Express Tourism Limited

Customer Service & Support

Responsibilities:

• Initiate outbound calls to potential customers based on provided lists or leads.
• Develop a deep understanding of the products or services you are promoting and be able to effectively communicate their features and benefits to prospects.
• Identify and qualify potential leads and opportunities for the sales team to pursue.
• Address any objections or concerns raised by prospects and provide suitable solutions or information to overcome objections.
• Schedule appointments for prospective clients to meet with sales representatives by persuading potential customers
• Maintain detailed records of interactions with prospects and follow up with them as needed to move them through the sales funnel.
• Meet or exceed daily, weekly, monthly, and quarterly attendance quotas and performance targets.
• Build and maintain positive relationships with customers to generate referrals.
Ensure compliance with telemarketing standard operating procedures, rules, and regulations.

Requirements:

• OND/HND/ BSc. educational qualification preferred.
• The position is open to males and females.
• Proven experience in telemarketing, sales, or customer service is a plus.
• Strong verbal communication and active listening skills.
• Persuasive and results-oriented with the ability to handle objections.
• Excellent time management and organizational skills.
• Self-motivated and target-driven.
• Ethical and compliant with telemarketing regulations.
• Ability to work well in a team and adapt to changing circumstances.
Resilience and a positive attitude in the face of rejection.

Benefits:

• Commission and incentives on qualified calls
• Career growth opportunities are available within the company.
• Adequate telemarketing training provided