About Jumia:
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
Job Objective
As CCO, you will be responsible for developing and executing comprehensive commercial strategies that accelerate our path to profitability while expanding market penetration in both urban and rural areas.
What you will be doing
- Set the commercial strategy of the department (sales targets, target categories/segments to unlock, target key suppliers, target number of suppliers to onboard, etc.)
- Manage a team responsible for vendor acquisition, account management, commercial planning and vendor support
- Scale the team and processes to support the growth of the company
- Recruit qualified candidates to join the team
- Meet with key vendors and suppliers to negotiate partnerships, contracts and service level agreements
- Ensure regular, high-quality reporting of team actions and results
- Manage KPIs and performance metrics to track commercial objectives
- Collaborate cross-functionally with operations, marketing, and finance teams to optimize commercial outcomes
What we are looking for
- 10+ years of senior commercial leadership experience, preferably in e-commerce or marketplace businesses
- Proven track record of driving revenue growth and achieving profitability in emerging markets
- Experience in multi-country operations, preferably in Africa or similar emerging markets
- Strong background in marketplace dynamics, seller management, and digital commerce
- Experience with vendor relationship management and B2B partnerships
- Deep understanding of e-commerce business models and marketplace operations
- Excellent analytical skills with ability to interpret complex commercial data
- Strong leadership and team management capabilities
- Experience with pricing strategies, revenue optimization, and commercial planning
- Cultural sensitivity and understanding of African markets preferred
- Master's degree in Business Administration, Economics, or related field
- Additional certifications in digital commerce or emerging markets advantageous
We Offer:
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African e-commerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
