Pharmacy Outlet Manager

Cecyhealth

Management & Business Development

Company Description

Smart Pills Pharma is a subsidiary of Cecy Health Group, a forward-thinking healthcare organization committed to changing the face of healthcare in Africa. With almost a decade of experience, we deliver 100% quality healthcare with guarantee, providing high-quality and affordable healthcare services in line with the best international standard health practices. Through our retail pharmacy outlets, we ensure accessible pharmaceutical products and wellness solutions reach communities across Nigeria.

Role Description

We are seeking an experienced and dynamic Pharmacy Retail Manager to oversee the daily operations of our pharmacy retail outlet in Port Harcourt. The successful candidate will be responsible for ensuring smooth store operations, excellent customer service, inventory management, and team leadership. This is a full-time, on-site position requiring residency in Port Harcourt.

Qualifications

• Daily Operations Management: Oversee all aspects of daily pharmacy retail operations including opening/closing procedures, staff scheduling, and operational efficiency
• Inventory Management: Manage stock levels, coordinate with suppliers, oversee product ordering, and ensure proper storage of pharmaceutical products
• Team Leadership: Recruit, train, supervise, and motivate pharmacy staff to deliver exceptional customer service
• Customer Service Excellence: Ensure high standards of customer care and resolve customer complaints effectively
• Sales & Revenue Management: Drive sales targets, implement promotional strategies, and monitor financial performance
• Compliance & Safety: Ensure adherence to pharmaceutical regulations, safety protocols, and company policies
• Reporting: Prepare daily, weekly, and monthly operational reports for management
• Quality Assurance: Maintain product quality standards and proper handling of pharmaceutical products
  

What We're Looking For:

Essential Requirements:

• Management Experience: Minimum of 2 years' experience as a manager in a retail outlet
• Location: Must be a resident of Port Harcourt or willing to relocate
• Leadership Skills: Proven ability to manage and motivate retail teams
• Customer Focus: Strong customer service orientation with excellent interpersonal skills

Preferred Qualifications:

• Bachelor's degree in Business Administration, Management, or related field
• Previous experience in pharmaceutical, healthcare, or FMCG retail
• Strong numerical and analytical skills for inventory and sales management
• Excellent communication skills in English and local languages
• Computer literacy (MS Office, basic retail software)
• Problem-solving and decision-making abilities
• Knowledge of retail operations, merchandising, and loss prevention

Personal Attributes:

• Integrity: High ethical standards and trustworthiness
• Resilience: Ability to work under pressure and handle challenging situations
• Adaptability: Flexible and able to adapt to changing business needs
• Detail-Oriented: Strong attention to detail, especially regarding product handling and compliance
• Professional Appearance: Well-groomed and professional demeanor
• Time Management: Excellent organizational and time management skills
  

What We Offer:

• Very attractive salary package
• Comprehensive health insurance coverage
• Professional development opportunities
• Performance-based incentives
• Supportive work environment within a growing healthcare organization
Opportunity to make a meaningful impact in the healthcare sector

Application Process:

If you have what it takes to lead our Port Harcourt pharmacy retail outlet and contribute to our mission of accessible healthcare, we'd love to hear from you!

Ready to join our dynamic healthcare retail team?

Smart Pills Pharma is an equal opportunity employer committed to diversity and inclusion in the workplace.

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