Network & Infrastructure Manager (F/M)

Group Vivendi Africa

GVA is a telecom operator acting in the provision of very high-speed internet access. It builds, operates and markets its own fibre-to-the-home network under the CANALBOX brand. GVA launched its activities in 2017, and has since been operating in 9 countries (Gabon, Togo, Congo, Ivory Coast, Rwanda, Burkina Faso, Democratic Republic of Congo, Uganda) and 14 cities (Libreville, Port-Gentil, Lomé, Pointe-Noire, Brazzaville, Abidjan, Kigali, Rubavu, Ouagadougou, Bobo-Dioulasso, Kinshasa, Goma, Kampala, Cotonou).

As part of its expansion in Nigeria, GVA is looking for a Network & Infrastructure Manager based in Ibadan.

Job Duties

The Network and Infrastructure Manager is the manager of GVA's network and telecommunications infrastructure divisions. He/she plans and he/she monitors network engineering projects and technical operations for GVA's business. He/she coordinates the execution of GVA's technical network activities with internal operational teams and service providers. He/she may work alone or as part of a team, and report to the Technical Director.

Tasks

• Manage the infrastructure, network, and service delivery for international IP leased lines, national IP transit, backhaul, national and metropolitan leased lines.
• Supervise the team, resources, and service providers to ensure the delivery and quality of service and connectivity, and support the implementation of changes required for service delivery.
• Manage the technical implementation of agreed initiatives, in collaboration with all stakeholders, to ensure successful delivery.
• Assist the Group Engineering team in the deployment of network infrastructure and assets within GVA and ensure that the utilization, performance, and maintenance of infrastructure and assets are compliant with standards.
• Responsible for network resilience and redundancy plans.
• Oversee and manage network operations and infrastructure deployment.
• Understand technological trends in telecommunications infrastructure and implement relevant technological changes to evolve the company's infrastructure and meet changing business and customer requirements.
• Develop, monitor, and maintain network availability and quality indicators for all routes.
• Master disaster recovery processes for systems and infrastructure.
• Oversee and ensure the implementation of appropriate maintenance processes to preserve long-term service performance.
Produce network infrastructure management procedures.

Activities may evolve based on service needs.

Responsibilities

• Ensure that assignments are completed on time and in accordance with defined schedules.
• Escalate any issues encountered to management.
• Produce activity reports and other reports.
• Generate weekly and monthly reports.
• Comply with the company's QHSE standards.
• Comply with the company's anti-corruption rules.
Act as the technical director's local liaison on infrastructure and network engineering issues

The position is part of a context of application and scrupulous respect for the procedures and standards of the regulations in force as well as the internal regulations.

Required profile

Education and experience

• Engineering degree in telecommunications/computer science or equivalent
• Minimum 5 years of experience
Professional certifications in computer networks would be an advantage

Skills

• Minimum of 5 to 8 years of relevant experience in a similar position, including at least 3 years in a management role.
• 8 to 10 years of professional/technical experience in the B2B infrastructure/telecommunications sector, with a strong understanding of planning and designing internet access delivery networks.
• Experience in a service company designing FTTx and telecommunications (ISP) infrastructure would be an asset.
• Good knowledge of BOQs and BOMs for ISP networks.
• Proven experience leading and delivering network deployment projects.
• Experience working in a multinational company with a strong understanding of emerging markets.
• Knowledge of IT and telecom networks.
• Knowledge of protocols such as TCP/IP, DHCP, and routing (OSP, BGP, MPLS).
• Skills in network QoS management.
Knowledge of data center environments.

Soft skills

• Active and attentive listening. Quick to understand and grasp situations.
• Fluent in expression / good communicator
• Adaptability
• Ability to meet tight deadlines and manage high-pressure situations
• Ability to maintain discretion and confidentiality
• Ability to work in a team
• Polyvalent and able to handle requests outside of the job description.
• Ability to work on-call during shifts
Knowledge of electrical infrastructure would be an asset

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