Lead Administrator

US based Law Firm

Software & Data

Job Description: Lead Administrator

We are seeking a dynamic and highly organized attorney to join our team in a role that blends legal insight with client engagement leadership. This role is essential to maintaining our high standard of legal service while ensuring a seamless experience for both prospective clients and attorneys across our platform. The right candidate will be both legally sharp and operationally sound.

Working Days-Mondays- Saturday

Working Time- 7am- 4pm EST

Key Responsibilities

1. Lead Generation & Qualification

• Oversee lead generation activities, including inbound requests and outbound engagement.
• Evaluate and refine screening processes to ensure only high-quality, pre-qualified leads are routed to attorneys.
• Conduct brief legal assessments (where applicable) to confirm lead viability.
• Maintain compliance in lead communication to ensure all outreach respects legal boundaries and ethics.

2. Attorney Intake and Coordination

• Coordinate attorney onboarding and ensure they're equipped to handle leads based on their expertise.
• Serve as the primary point of contact between leads and assigned attorneys for pre-consultation logistics.
• Ensure proper attorney availability for consultations and manage any rescheduling or escalations.

3. Legal Oversight and Case Matching

Legal Oversight and Case Matching

• Monitor intake forms and initial queries for legal red flags or urgent issues and escalate accordingly.
• Ensure leads are matched with attorneys who meet jurisdictional and case-specific requirements.
• Assist with maintaining and updating internal resources for attorneys regarding common case types, current immigration policy updates, and intake best practices.

4. Webinar & Event Coordination

• Coordinate and manage weekly live webinars involving attorney guest speakers.
• Assist in content preparation (e.g., legal review of talking points) and ensure attorney alignment with topics.
• Follow up with webinar leads and route them to appropriate attorneys for further consultation.

5. CRM & Administrative Management

• Ensure CRM is updated in real-time with accurate lead status, attorney notes, and scheduled consultations.
• Track and report on lead-to-consultation conversion rates.
• Create regular performance reports for management on lead handling and attorney performance.

6. Website & Open Forum Management

• Monitor the public-facing legal Q&A forum and ensure responses meet compliance standards.
• Coordinate with the tech team to address user-submitted bugs or issues related to form submissions and consultations.

7. Compliance & Ethics

• Ensure all lead routing and attorney-client introductions adhere to bar guidelines and regulations.

Requirements

• Licensed attorney in Nigeria(MUST BE CALLED TO BAR) (5YEARS ABOVE)
• Strong understanding of the immigration process especially US Immigration (asylum, family-based, H-1B, EB-1/2/3, TPS, etc.).
• Previous experience in legal intake, client engagement, or legal marketing is a plus.
• Excellent organizational and communication skills.
• Comfortable using CRMs, intake tools, and cloud-based scheduling systems.
  

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