- We are seeking a proactive and skilled IT Officer to join our team. The successful candidate will be responsible for managing and maintaining the organization's IT infrastructure, providing technical support, and ensuring the smooth operation of all computer systems and networks.
Responsibilities
- Install, configure, and maintain hardware, software, and network systems.
- Provide technical support to staff on IT-related issues (onsite and remote).
- Ensure data backup, recovery, and security measures are in place.
- Troubleshoot and resolve system and network problems efficiently.
- Monitor system performance and maintain IT documentation.
- Coordinate with vendors for procurement and maintenance of IT assets.
- Ensure all systems and software are up-to-date with the latest patches and updates.
- Support in setting up workstations, email accounts, and user access control.
- Support the marketing team with digital tools such as websites, email systems, and cloud storage.
- Maintain hardware (computers, printers, routers) and ensure smooth functioning of all systems.
- Manage and troubleshoot real estate software platforms, listing tools, and CRM systems.
- Ensure cybersecurity protocols are followed to protect company data and client information.
- Perform regular data backups and disaster recovery processes.
- Oversee internet connectivity and troubleshoot network issues.
- Liaise with external IT vendors for maintenance, upgrades, and purchases.
Requirements
- Diploma or Bachelor’s Degree in Computer Science, Information Technology, or a related field.
- Minimum 2 years of experience in IT support or network administration.
- Strong understanding of Windows OS, networking, and cloud-based tools (e.g., Microsoft 365, Google Workspace).
- Experience with real estate CRMs, listing portals, or ERP software is a strong advantage.
- Knowledge of basic website maintenance and digital marketing tools is a plus.
- Strong troubleshooting, communication, and interpersonal skills.
- Strong knowledge of Windows and/or Linux operating systems, networking, and troubleshooting.
- Familiarity with firewalls, antivirus, and cybersecurity practices.
- Excellent communication and problem-solving skills.
Preferred Certifications:
- CompTIA A+ / Network+
- Microsoft Certified: Modern Desktop Administrator or similar
- Basic knowledge of digital security tools.
Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Position as the subject of the email.
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