Housekeeper

WW Luxury Limited

Hospitality & Leisure

Responsibilities:

• Clean and sanitize guest rooms, including bathrooms, kitchens, and living areas, according to established hotel standards.
• Dust and polish furniture, fixtures, and surfaces. Vacuum carpets and mop floors, ensuring they are left spotless.
• Change bed linens and towels, ensuring a fresh supply is available for guests.
• Collect and sort dirty laundry; assist with laundering and folding as necessary.
• Ensure that all laundry is neatly organized and returned to appropriate storage areas.
• Monitor and request cleaning supplies and equipment as needed.
• Ensure that all housekeeping carts are stocked with necessary supplies before each shift.
• Respond promptly to guest requests for additional supplies or services (e.g., extra pillows, toiletries).
• Maintain a positive and professional demeanor while interacting with guests and providing assistance.
• Safety and Compliance: Adhere to safety and hygiene standards while performing cleaning duties.
• Report any maintenance issues or safety hazards to the supervisor.
• Team Collaboration: Work collaboratively with other housekeeping staff and departments to ensure efficient operations.
• Participate in team meetings and training sessions to enhance service quality.
• Special Cleaning Projects: Assist with deep cleaning projects and seasonal cleaning initiatives as assigned.
Conduct periodic inspections of guest rooms and common areas to maintain cleanliness standards.

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Requirements:

• High school diploma or equivalent preferred.
• Previous experience in housekeeping or a related field is a plus.
• Attention to detail and a strong commitment to cleanliness and hygiene.
• Ability to work independently and as part of a team.
• Good physical stamina to perform cleaning tasks, including lifting and moving furniture.
Strong communication skills and a friendly attitude.

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Working Conditions:

• Housekeepers typically work in a hotel, resort, or similar environment.
• The role may require working weekends, holidays, and various shifts.
• Housekeepers may be on their feet for extended periods and may need to bend, lift, and move furniture or equipment.