Job Title: Head Waiter
Location: Smokey House, Durumi – Abuja
Salary: (based on experience)
Start Date: Immediate
Smokey House is a growing hospitality brand in Abuja, known for delivering top-notch continental dishes and vibrant dining experiences. We are currently hiring a Head Waiter to lead our front-of-house service and ensure excellence in customer satisfaction, staff coordination, and daily service operations.
Key Responsibilities:
- Supervise and coordinate the daily activities of the wait staff
- Ensure guests receive high-quality service and have a pleasant dining experience
- Take and manage reservations, oversee table arrangements, and handle VIP guests
- Train, mentor, and monitor junior waiters to maintain service standards
- Resolve customer complaints and service issues professionally
- Collaborate with kitchen and bar staff to ensure timely and accurate order delivery
- Monitor cleanliness and organization of the dining area
- Assist with stocktaking, shift scheduling, and opening/closing procedures
- Uphold the brand image by maintaining professional grooming and behavior standards
- Knowledge of proper table setting.
Requirements:
- Minimum of 2 years’ experience as a head waiter or senior waiter in a restaurant or hospitality setting
- Strong leadership and customer service skills
- Ability to supervise and motivate a team
- Familiarity with POS systems and order-taking software
- Excellent communication, interpersonal, and problem-solving skills
- Neat appearance, polite demeanor, and ability to carry oneself professionally
- Must be able to work nights, weekends, and public holidays - Working hours: two days off from the week, but mandatory to be on duty Friday, Saturday and Sunday
Benefits:
- Competitive salary (₦80,000–₦100,000 based on experience)
- Opportunities for growth within the Smokey House brand
- Supportive and professional work environment
Job Type: Full-time
Pay: ₦80,000.00 - ₦130,000.00 per month
Application Question(s):
- Are you available to start immediately
Location:
- Abuja (Required)
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