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General Manager

Excel and Grace Consulting
Lagos, Lagos State
Full time
3 days ago

  • We are seeking a dynamic and results-driven General Manager to oversee and coordinate operations across our hospitality and FMCG business units.
  • The ideal candidate will be responsible for driving business growth, ensuring operational efficiency, managing teams, and maintaining high customer satisfaction standards.

Key Responsibilities

  • Oversee daily operations of both the hospitality and FMCG units.
  • Develop and implement strategic plans to drive sales, profitability, and market share.
  • Lead, coach, and manage department heads and staff to ensure high performance.
  • Ensure compliance with regulatory and safety standards.
  • Analyze business performance and generate regular reports for the executive team.
  • Ensure exceptional customer service and operational excellence across all business outlets.
  • Manage budgeting, financial reporting, and cost control initiatives.
  • Monitor inventory, supply chain, and vendor relationships to ensure smooth operations.
  • Identify opportunities for business development and process improvement.
  • Represent the company in external engagements and maintain a positive public image.

Requirements

  • Bachelor's Degree in Business Administration, Hospitality Management, or related field (MBA is an added advantage).
  • Minimum of 5 years of proven experience in a senior management role within the hospitality or FMCG sector.
  • Strong leadership and people management skills.
  • Excellent communication, negotiation, and decision-making abilities.
  • Proficient in budgeting, reporting, and operational planning.
  • Hands-on experience with inventory systems, POS, and supply chain management.
  • Must reside in or be willing to relocate to Iyana-Ipaja or its environs.

Method of Application
Interested and qualified candidates should send their CV and cover letter to: [email protected] using "General Manager - Iyana-Ipaja" as the subject of the email.

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