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Duty Manager
E-Hotels Transit Bnb Limited
Hospitality & Leisure
Lagos Full Time
Hospitality & Hotel NGN 75,000 - 150,000 Negotiable
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Job Summary
We are seeking a proactive and experienced Duty Manager to oversee hotel operations during assigned shifts. You will be the first point of contact for guests, ensure service standards are met, and coordinate with all departments for smooth operation
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Supervise day-to-day hotel operations across departments.
- Handle guest complaints and ensure timely resolution.
- Welcome VIP guests and oversee special events or group check-ins.
- Monitor staff performance and provide on-the-spot guidance.
- Respond to emergencies and coordinate incident management. Prepare shift reports and ensure proper handovers.
Requirements:
- Previous experience in hotel management or a supervisory role.
- Strong leadership and problem-solving skills.
- Excellent communication and customer service abilities.
- Ability to work flexible shifts, including nights, weekends, and holidays.
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